North Suburban Eye Associates

This is a big conglermate with a "call center" that books all appointments, as I have come to find out. I wanted a consultation for a Blepheroplasty. I waited three months for it. When I met with the the nurse and the, I am assuming, optometrist, I spoke of my issue, and not once did they tell me that they don't deal with that issue. So I went through all this testing under the impression that I was doing an exam specifically for the blepheroplasty, and at the end, I got a referral to return to see yet another doctor for the consultation I had originally wanted. When I checked out at the end, I told the person behind the desk that I had not scheduled an annual eye exam - I already have an optometrist for that, and that whoever scheduled my appointment was terribly misleading and simply wrong. I was told that it was the fault of the "call center", and she threw up her hands. Today I received a $90 bill from insurance for a standard eye exam, which I never normally have to pay. You can imagine the hoops I am jumping through to make the point that this was not an appointment that I even scheduled. I suggest booking your appointments directly with an office with a person who actually works there and understands who does what procedure (you have to ask for that because they make it seem as if they are in the practice itself), rather than a "call center" where there is no relationship between them and the specifics of the practice.

I highly recommend North Suburban Eye Associates. I was very warmly greeted at the front desk. I had unsuccessfully completed my online forms and was told it was no problem and given the forms to fill out manually. I had no wait time and was promptly greeted by Sarah who did all the preliminary work before I met with Dr Maura Trail. Both Sarah and Dr Trail were very pleasant and highly efficient.

Dr. Evans is a wonderful surgeon. I can't praise him enough based on my personal experience. Thank you Dr. Evans for taking such good care of me.

This place is awesome!!!! My parents have been going here for years, they recommend me to go here! 2nd time here, the staff are very kind, friendly, go out of their way to help you! The doctors are great, friendly, they take all the time to explain everything to you!! Would highly recommend Northern Suburban Eye Assoc. Thanks

everyone is pleasant and professional at North Suburban Eye associate. Morning appointments are the best because I get in and out quickly. Dr.Evans is wonderful

They make it very easy to schedule a appointment even if you have a crazy schedule and the staff is so courteous

We were a few minutes late and they turned us away and my 5 year old first experience here she left crying. Very disappointed with the lack of empathy for a child's eye care

All the staff was friendly and I was able to get appointment the same day!