📋 Eye Care Provider
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LensCrafters
📍 19329 Mack Ave, Grosse Pointe Woods, MI 48236, United States
[x] Active Centre⭐ 4.6/5 (403 reviews)🏆 Expert Choice🕐 9 am-7 pm📞 +1 313-881-3249⏱️ 3 min read
LensCrafters
Eye Care Provider
19329 Mack Ave, Grosse Pointe Woods, MI 48236, United States
Grosse Pointe Woods, Michigan 48236
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local.lenscrafters.com/mi/grosse-pointe-Official Website
PIN Code
48236
Plus Code
C3CQ+HP Grosse Pointe Woods, Michigan, USATimings
9 am-7 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
JS
★★★★★
After not being waited on at svs Fraser I went to lenscrafter in grosse pointe. I was greeted immediately when I walked in the door and she asked me what I needed. I told her I wanted to replace the lenses in my old frames with my new prescription. She said no problem. She did need to check on the one frame and said she would be right back . While we were waiting 2 other people asked if we needed help and we said we were already being helped. She came back said they could be done to. She proceeded to help me and looked up my insurance and had no problem pulling my info up. I got both pairs taken care of and was in and out of there in lest the a half hour and was very satisfied with the help. I asked if there was a manager and she said she was one and there was the store manager to. I told them both how happy and satisfied I was for being there for the first time and they were really great. Wonderful customer service. They have my busy for now on. Keep up the great work and thank you.
K
★★★★★
Great service! This was my first time going to a LensCrafters. My exam was didn't take long at all. Dr. Defever was nice and super thorough. He didn't just tell me what my prescription was; He explained what it meant for my eyes.
After my exam, I met with Candice to select my glasses! She was great! Very kind and attentive. Also thorough! She went over my insurance benefits with me so I could have a budget in mind beforehand which I definitely appreciated as a young adult utilizing vision insurance independently for the first time. We also went over what I was looking for in new frames. I felt like I didn't give her a lot of information lol, but from that she brought over some cool selections! I tried on quite a few pairs and even then, she was very patient and gave me some helpful pointers on what looked good for my face. Overall, great experience!
AH
★★★★★
Highly recommend this LensCrafters! Ryan and the entire team were so helpful and provided hands-on 1:1 support even during the busy holiday rush. They made the whole process of ordering, insurnace/billing and shipping super easy. Will definitely be back every year!
AB
★★★★☆
Today was my first experience with Lens Crafters. Overall it was a good experience. The person who did my preliminary tests was sweet and professional (im sorry I don't remember her name). I didn't get to see the doctor I made my appointment with, which was off putting. I specifically chose Dr. Hickinson based on reviews, and when I arrived there was no mention of the fact that I would not be seeing him. The doctor I saw, Dr. Defever, was knowledgeable, but did not introduce himself or greet me with his name or any friendliness. The exam was thorough and I appreciate that.
Sharnice (forgive me if I'm misspelling) was very helpful. She talked me through what my insurance covered and was patient with me as I made my choices. She even cleaned and tightened the glasses I was wearing and my wife's glasses. Very kind. Looking forward to my new frames.
JL
★★★★★
The staff was friendly and professional. I was immediately greeted by the store manager when I walked in. I appreciated the they were not pushy sales people and made recommendations based on what was actually needed. The doctor introduced himself and performed a thorough exam for my glasses and contacts. The optician that helped me with my purchase made suggestions on frames and was kind. I haven't received my order yet, but as of now I am satisfied and would recommend this location for service.
M
★★★★★
Very nice and took time to answer all my questions. The doctor carried a professionalism that ensured my confidence in her assessments. The sales representative was also very knowledgeable and helpful. She gave great insight on how the glasses shaped my face and she was right! Her insight in style made me feel confident in my choice in the frames. Felt very comfortable with my visit
ND
★☆☆☆☆
I received contact lenses that I could not see out of. I went back to LensCrafters and received no assistance. I left the product with them. No refund, no replacement, no explaination, no.policy??? I am contacting my insurance company tomorrow. It feels like a showroom, not an eye Dr's office. They just want to sell you something. If you got big bucks, you get big service. In my case, it didn't matter that I could not see.
AT
★★★★★
Lenscrafters has an absolute gem in Candace! As soon as I walked in, Candace quickly greeted me and began seeing to my needs. She was a pleasure to work with & she made me feel like she had my best interests at heart. She seemed to be familiar and popular with the other customers who were coming in during my visit which was nice to see. Lenscrafters leadership, I hope you know what you have in Candace! She is a rare find these days but I'm grateful to have met her acquaintance.
📈Quick Comparison: Top Eye Clinics in Grosse Pointe Woods
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.6 (403) | ✅ Yes | View Details |
| Doctors of Optometry - Grosse Pointe | ⭐ 4.9 (582) | ✅ Yes | View Details |
| Henry Ford OptimEyes - Grosse Pointe Woods | ⭐ 4.8 (513) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 19329 Mack Ave, Grosse Pointe Woods, MI 48236, United States, Grosse Pointe Woods, Michigan 48236.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 313-881-3249 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Grosse Pointe Woods accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Grosse Pointe Woods, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Grosse Pointe Woods, call +1 313-881-3249 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Grosse Pointe Woods?
Choosing a verified eye clinic like LensCrafters in Grosse Pointe Woods ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 9 am-7 pm |
| Tuesday | 9 am-7 pm |
| Wednesday | 9 am-7 pm |
| Thursday | 9 am-7 pm |
| Friday | 8 am-7 pm |
| Saturday | 8 am-7 pm |
| Sunday | 11 am-5 pm |
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📍Nearby Centres
322 m away
3.6 km away
2.2 km away
7.3 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJdYaQ3BzWJIgRY61KiR2oP3I
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJdYaQ3BzWJIgRY61KiR2oP3I