West Coast Eyecare

I had been struggling with my progressives. So, I checked out a new optometrist. The service was very personal and top notch. They set me up with varilux lenses and all I can say is WHOA! Complete gamechanger. I'm obviously a customer for life and can't recommend the office enough.

Dr. Kate is great as well as her staff! I ordered my glasses and had to keep having them adjusted. After so many tries to get my new glasses to stay up, I opted to get a different pair, in hopes the new frame would fit me better. Amanda was so patient with me through the process. I would recommend this office, go ahead. Give them a try, you won't be disappointed.

I have always found this Eye service Clinic to be very professional, straightforward and pleasant. Come away feeling questions are fully answered and always with integrity and customers best interest at heart. It is a welcoming, easy place to come to.

Came in for the first time last week just to look at some frames. Barely saying hello after I told them I was just looking, the optical staff asked me twice about my insurance even though I told her I had no optical insurance!!!! Honestly what nerve when you don't even know if I will like anything you have!! Found a set of frames I liked but will Prefer to go elsewhere even if it costs more to be treated respectfully!

Great doctor and great staff always very friendly no matter if I'm there for my yearly visit or coming in to get new contacts. Also any time I've needed to call and get assistance with anything they have been very helpful. I'd recommend them and I personally look forward to having them continue to take care of my eyes for a long time!

So saddened to have to write a bad review for this place after 20 years of being a Patient here, but it must be done! I wanted to add my children as patients and was Rejected quickly and I with out mercy because I have low income insurance (Medicaid). This was a horrible experience and then office staff made me feel worthless. Just because I have Medicaid. My daughters need to be seen and I wanted them to be at the same office as me. I will be switching to a better office who doesn't Discriminate against low income people! If your looking for a new I care, I would pass this one, they lack Compassion and understanding.

My mom has Medicare. She watched my sister and niece be treated wonderful with thei insurance but when she went in the lady at the desk was not helpful and did not want to be bothered with her. She was given two boxes (not any on the wall) that she had to choose from. No options to pay the difference for a different frame and no help trying them on. Very disappointing that you get treated so differently with a lower income insurance.

Rude, unprofessional. It took 4 weeks to get my glasses only to find the "lab" had put the wrong lenses in.