โญCustomer Reviews
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64 reviews on Google
I am writing this review to express a serious concern regarding an interaction I had when I called your office recently. I spoke with a front desk staff member who I believe is named Nara. Unfortunately, the interaction was extremely unprofessional. She was rude, unhelpful, and spoke to me in a disrespectful and condescending tone, as if I were a child. This is not acceptable and made me feel dismissed and disrespected. I expect to be treated with courtesy and professionalism, especially in a medical setting. If staff are unhappy in their role, that should not be taken out on patients who are simply seeking assistance. I hope this matter is taken seriously and addressed through appropriate training or corrective action. Patients deserve respectful communication and a welcoming environment and this interaction was far from it.
It was my first time at this clinic today, so, understandably, I was a little anxious. From the minute he entered the room, Dr Ellenberg put me at ease. Totally professional, yet personable, he was efficient, fast and knowledgeable about my condition. I am SO happy to have found this excellent doctor and have absolute confidence in his capable care should I have to return.
Front desk needs to work on their customer service. Rude and unhelpful.
The office staff is always polite. Its always a quick process, no long wait time. Dr. Ellenberg is a gem, he has done wonders for my eyes. I strongly recommend him if you are in need.
Dr. Ellenberg explains the issue in easy to understand ways and makes me feel comfortable that I will be taken care of should the need arise in the future. So far we are monitoring several times a year to make sure nothing changes for the worse. I have confidence in OSM.
The best doctor visit experience I've ever had! From the front office staff to the back, everyone was so friendly, welcoming, and professional. Wait time was very minimal. It was the first time I had to see an eye specialist so I was very nervous at first but the assistant and other workers in the back made me feel very comfortable and confident. Although my visit with Dr. Ellenberg was really quick, he was very straight forward thorough and very polite.
The office and staff are so well organized. I had several tests done by different ladies, and had no waiting in between. Dr. Ellenberg is so knowledgeable and friendly. He really put me at ease! I'd recommend this group of doctors to anyone!
Dr. Ellenberg is the best retina specialist. He is so kind and reassuring. He explains your problem so you understand. I needed an eye injection and was so scared. The way he stood and hid the infection so didn't see or feel anything. Dr. Ellenberg keeps a close watch on his patients. He has repaired my right eye and noticed and repaired a tear and whole in the left. I wouldn't trust anyone else with my eyes but him.
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[?]Frequently Asked Questions
Where is David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan located? +
David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan is at 33400 Six Mile Rd, Livonia, MI 48152, United States, Livonia, Michigan 48152.
What services does David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan offer? +
David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan provides comprehensive eye care including services for this business. Call +1 734-421-2020 for specific service availability.
What are the opening hours of David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan? +
David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan is open 8 am-4:30 pm. Closed on: Saturday, Sunday
Does David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan accept walk-in patients? +
David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan in Livonia accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan? +
Consultation fees vary by service at David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan. Basic eye exams typically start from $50 to $150 in Livonia, while specialized treatments and surgeries may cost more.
Is David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan equipped for emergency eye care? +
David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan
David Ellenberg, M.D. is a retinal specialist who has made numerous contributions to the field of ophthalmology, including many nationally and internationally published papers. He has presented his work at many ophthalmology and retina conferences. He continues to lecture both nationally and internationally on surgical techniques and repair of complex vitreo-retinal disease. His expertise includes diabetic eye disease, macular degeneration, retinal detachment repair and many other medical and surgical diseases of the retina.
How to Get Help at David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan
To visit David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan in Livonia, call +1 734-421-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Livonia?
Choosing a verified eye clinic like David Y. Ellenberg, M.D - Ophthalmic Specialists of Michigan in Livonia ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.