West Michigan Eye and Laser

Service great, BUT there billing needs MAJOR help...... i payed a bill once then turned around and they tried saying i never payed (proof of reciept are great)..... Now i get a bill in the mail for $31.18 (contractual adjustment of 59.4) so i go and pay it give them $40 of course they have no change so i say well add remaining amount to my account cause i will need it next time.... (mind u now im payed in full) then a month later i recieve a bill for the exact same day for $50.59 (which is NOW the difference of the contractual amount) that says im 30-60 days late WHAT!!!!!! I PAYED U WHAT U WANTED AND HAVE NEVER BEEN LATE NOW YOUR SAYING IM 30-60 DAYS LATE FOR SOMETHING THAT I JUST RECEIVED A BILL FOR...... GET REAL PEOPLE get someone in there that can do billing or learn to bill properly

West Michigan Eye and Laser has been my ophthalmologist ever since I was diagnosed with diabetes 13 year now, and the only way I would see another ophthalmologist in another office is if I move out of state, or if the good Dr. Goran tells me he or I need another opinion for my eye health, that's how much I value Dr. Goran's expertise and gentleness.........So glad he and his entire office moved over to East Farr Rd., as now Dr., has a full service eye glass frames to choose from too.......and Dr. Goran works with me and my medicare advantage plans.......and being a senior citizen......... here in Michigan.......and also on a lower budget........I have had quite a few advantage plans from time to time.........Dr. Goran has always given my eyes the attention, the appointments and the polite and expert care they have needed thru the years, answering my questions and calming my fears about my eyesight, God Bless both Dr. Goran and his partner, also a Dr. Natalie Goran, whom has the full service spa in the same vicinity, which offers many other health benefits and good for the skin products.

Dr. Goran did an excellent job. I recommend him and his staff. The speed and efficiency of the appointments was great.

Friendly staff the doctor is pretty cool overall great place for your eye care needs.

Great place for State of the art eye care . Dr and Emma are super .