Vision Care Consultants

Edit: my prior review based on my experience that I was unable to have lenses shipped as been resolved. So my doctor is still 5 stars and now so is the entire experience! You can see by the reply they really do care! ** Dr. Friedrich is fantastic, he's totally 5 stars if you need a great doctor that's personable, friendly, and efficient. Visits are typically swift, and the staff is always pleasant. From a clinical standpoint, I would absolutely recommend him. ***edit this was resolved!*** That said, my one consistent frustration -- and the reason for three stars instead of five is how difficult it is to actually obtain purchased items like contact lenses. After my annual visit, I received a text that my 6-month supply had arrived. I responded that I'd prefer to wait for the full year supply. A week or so later, I received another text that everything was ready. The issue is that I don't live close, and there is the lack of a provided convenient delivery -- which makes it feel like the items I've already paid for are being held hostage until I can carve out time for another trip. I recognize that I choose to drive here and could switch to a closer provider, but in today's world especially for working parents juggling jobs, sports, and extracurriculars some sort of included shipping option feels like a reasonable expectation and would greatly improve the overall experience. I'd gladly give five stars if this process were more patient friendly.

I tend to have anxiety going to appointments especially at a new place. Dr. Friedrich was very thorough and kind. He explained all of my options very well but was not pushy on what I should choose. I think the girl who took me back was Hanna? She was amazing, she was very informative. She made sure I knew of any extra fees for tests before doing them. Olivia was outstanding, she went above and beyond helping me find the right glasses. She was so patient and helpful. I never felt obligated to for any add ons I was offered but she was very informative. They really eased my anxiety and I left extremely happy with my experience! I will definitely be going here from now on and recommending it.

I've never had such a thorough eye exam, and one that was explained to me each step of the way. Everyone i encountered or saw was kind, friendly, and seemed genuinely pleased to be there. I was given several very reasonable pricing options for the glasses recommended, and given no pressure at all. I will return for sure! Thank you!!

Best experience I've ever had at an optometrist office. Knowlegable staff, and the Dr. Was amazing. Very kind friendly staff quickly got all 3 of us in and out. The facility is beautiful and clean. Left with a pair of tester contacts they had on site. Last time I went else where had to wait 6 weeks just for testers.

Dr. Seibel and his staff were absolutely incredible. From the moment I scheduled my appointment to leaving the office, I felt like a VIP. Both Dr. Seibel and his assistant went over all testing very thoroughly and explained what they were testing for and why it's important to be checked. Dr. Seibel was incredibly personable and took the time to go over all aspects of my eye care from previous years to present. I am so glad I found this office!! Highly recommend! I have never felt such appreciation and kindness from an office.

Everyone is nice, very professional. They clean every machine after use and make certain everything is comfortable. The staff keeps you informed on what is happening every step of the way. Very friendly. I love my doctor, he listens closely to everything I have to say.

I am so glad that I chose Vision Care Consultants for my eye care. From the front desk staff to Katherine to Dr. Wehner to the optician consultant I was treated warmly and professionally. I was listened to and everything was explained to me. For someone terrified of anything having to do with my eyes I was truly impressed. This is the gold standard of care and service and I am so pleased to be a patient here. Thank you!!

I went in for a contact lenses exam after not having worn them for years. They told me I needed the Fit and Follow-Up exam which would cover up to 60 days of visits for adjustment and it would cover contacts. When I messaged that I wanted to order my lenses once I was happy with the fit and feel, I was provided a cost for lenses. Well, it turns out that I paid almost $500 (after insurance!) and the only lenses that were actually covered were the few I had received during my exam period. This should have been made very clear and it definitely was not. I now have to wait until I can afford to purchase the contacts. And it will definitely be from somewhere other than Vision Care Consultants (their cost is very high to purchase them).