Kautz Optometry

Place is great, my husband used his VA coverage, not a large selection on frames.. but found one perfect for him. It takes 8 weeks, but fully paid for by VA. Glasses came yesterday and they fit and feel great

I am honestly not sure why there are so many one star reviews here! I called and made an appointment. I expected like everywhere else to be told I couldn't be seen for 2/3 weeks. They got me in next day. They were running a little late, not a huge deal. They told me right when I showed up they were running behind. The receptionist and doctor both seemed nice! They were polite. The doctor had a sense of humor. I think some people who wrote these reviews are to sensitive, he is an old school doctor. He worked fast and efficient ( maybe that's what feels rushed to others). He did his job and he did it well, he's not here to be your best friend, so don't expect that type of service here. I will definitely be returning.

I love Dr Kautz and his staff! They are wonderful! I had a kitchen accident with a foil bag of croutons right in the eye! Nice big scratch! Thanks to the doctor my eye is healed with no permanent damage! They got me right in and took care of my eye! I also get my glasses from here! I highly recommend! Thank you Dr Kautz and staff!

Went to Dr Kautz 2x. The first being a great experience. The second was not. He added prism to my prescription that I did not need and after I filled my prescription and got the new glasses he refused to fix the problem. I went somewhere else and got it fixed with no issues. Kautz is rude and has the worst "bedside" manner. Won't go back

Both me an my 12 year old son had appointments the same day. He picked on my son cause he kept getting his d an b wrong. Said that my son needed to practice with flash cards an kept rubbing it in. Put both of us in bifocals. Picked up my sons glasses first an he could not wear them cause they gave him a headache an where 2 strong. Was cleaning them that night an noticed chip marks all over the lenses. I picked up mine an tried them on an felt an instant headache. Was cleaning them on the way home an noticed a huge chip mark in mine also. Why weren't they looked over when they got them in?. Worst place ever

They were very thorough with testing my eyes and got me the lens I needed to see. One of the better optometrist in billings.

My wife hated dealing with this office, super disappointed. Dr Kautz and their receptionist both need classes on how to work with people. Who would have thought, treating your clients with respect and compassion is valued in a business? All of the reviews on here speak for themselves, look elsewhere for eye care.

By far one of the best experiences that I have ever had with an optometrist. I ripped my only contact lens and needed to get in somewhere in a hurry. Dr Kautz was able to see me the same morning. I left his office a half hour later with lens prescription in hand. I have terrible eye doctor anxiety related to some horrific past experiences, but Dr Kautz was awesome. He explained everything that he was doing and the reasoning behind it. The office was clean and modern. The staff was very friendly.