Optical Image

Amazing service always had my custom work done here, the only shop that will do high end frames and special prescription lenses have been going here for many years

Vesta Kim was extremely helpful to me in choosing good frames and giving right recommendations for eye glasses. My insurance messed up my order, and Vesta understood the problem, and ordered an extra pair which I needed extremely fast. Extra glasses were made by the local office in one day. (vs 30 days insurance delay). More over, Vesta not only fixed the problem, she monitored whole process along the way. Finally I got two new awesome pairs of glasses. I found the prices reasonable and service amazing. Appreciate Vesta for the quick work and more importantly her help, care, kindness, and advice! I will come back for the next order, and highly recommend this place for perfect service! Thank you very much Vesta Kim.

Awesome!!!! Top notch customer service!!!!! I have been going to Vesta at Optical Imaging for several years now. She is extremely professional and goes out of her way to make sure our needs are met. I can't even remember how many times she has come to the rescue when my son broke his glasses or ripped his last pair of contacts. She is amazing. They also have a great range of frames for all types of face shapes. I honestly don't think you will get this level of customer service anywhere else. She is practically family now and we will not be going anywhere else.

This had to be one of the most pleasant experiences.There are many glasses to choose from and reasonable prices. I am very happy with my new glasses. The staff are friendly and professional. I highly recommend optical image .

I used to take my kids to this place to buy inexpensive glasses because they broke them quickly. This year, my 13-year-old son wanted a pair of Oakleys from their store. On our first visit, I asked about the price and was quoted $220 for the frame, even though it costs $175 everywhere else, including at LensCrafters and the Oakley store. I decided to just buy the frame from them, but the price suddenly jumped to $299. My insurance would cover $170 of that. I placed the order for the frame and lenses, but before leaving, I checked prices again and confirmed the frame was $175 everywhere else. I returned to question the inflated price, but the staff rudely told me they could set their own prices. Upset by their attitude and pricing, I canceled the order and bought the same frame for $175 from LensCrafters. I'll be sure to share this experience widely so others can avoid overpaying.

Unfortunately, I ran into an issue with my insurance plan but Vesta went above and beyond by contacting them multiple times while keeping me in the loop all along the way regarding the progress. She is a true professional who took charge and resolved the problem.

This had to be one of the most pleasant experiences we've ever had when buying glasses. We looked in other stores (big chains) and were not happy with their selection or "attitude" so we decided to give Optical Image a try. Vesta, quite simply, was a dream come true. My wife & I both wear progressive lenses and wanted to update our looks, too. She spent a lot of time working with each of us and made great recommendations. When I couldn't find a frame I was happy with, she had some ideas and offered to bring in some other frames that she thought would look good on me. A week later she had them and the first one I put on was perfect. She also made a great suggestion to my wife about the shape of her lenses (rimless frame) and she was "spot on". My wife and I love her "new look". if you're tired of being treated like "just another customer" by people who really don't care, then we highly recommend you try Optical Image in East Brunswick.

I love this place! My family has been coming here for years. My Dad used to break his glasses and they'd always fix it - no charge. I started coming here because it was so convenient in its location. I used to go to the big chain eye glass / eye doctor places. At Optical Image, Vesta always knows me by first name - saying "hello" before I get some groceries as well. (It's inside Shop Rite). That feels good. The Opthamologist has been there for years and is so very nice as well. They always try to work with you (with or without insurance) and your budget. Vesta was so kind to squeeze me in today - customer service is so important and they get all the google stars. They also have a huge selection of glasses. Something for everyone and their budget. I will continue to come here forever. Thank you for everything you've done for me and my family. through the years!