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Specsavers Optometrists & Audiology - Newcastle Marketown

📍 Marketown Shopping Centre, Tenancy G-02/23 Steel St, Newcastle West NSW 2302, Australia
[x] Active Centre⭐ 4.7/5 (161 reviews)🏆 Expert Choice🕐 8:40 am-5:30 pm📞 +61 2 4951 2855⏱️ 3 min read
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Specsavers Optometrists & Audiology - Newcastle Marketown

Eye Care Provider
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Marketown Shopping Centre, Tenancy G-02/23 Steel St, Newcastle West NSW 2302, Australia Newcastle West, New South Wales 2302
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PIN Code
2302
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Plus Code
3QC7+94 Newcastle West, New South Wales, Australia
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Timings
8:40 am-5:30 pm
Verified May 2026
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Specsavers Optometrists & Audiology - Newcastle Marketown

📞 +61 2 4951 2855
📍 Marketown Shopping Centre, Tenancy G-02/23 Steel St, Newcastle West NSW 2302, Au...
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Customer Reviews
4.7
★★★★☆
161 reviews on Google
5★
140
4★
13
3★
0
2★
2
1★
6
NK
Nitesh Kanojia
Feb 15, 2026
★★★★★
5-Star Review for Tom at Specsavers Newcastle (Market Town) I had an outstanding experience with Tom at Specsavers in Newcastle. His customer service was exceptional from start to finish. He was professional, courteous, and incredibly understanding. Most importantly, he was genuinely empathetic throughout the entire appointment. Tom took the time to explain every step of the process, making sure I understood what he was doing and why. He kept me informed the whole way through, which made the experience smooth and comfortable. It's rare to come across someone who combines expertise with such a thoughtful, patient approach. Specsavers Newcastle is lucky to have him highly recommended.
Review photo
AN
Anita Nunya⭐ Local Guide
Nov 18, 2025
★☆☆☆☆
READ THE REVIEWS BEFORE GOING - Zero stars if possible. Never had such a bad, unprofessional experience before, would never come back. Came in for a vision test cause my prescription seemed off, just wanted to get a new one for contacts. First they were incapable of finding all my detail sin the system although I had been to multiple other specsavers over the past 10 years. Once they finally did, they didn't check what I previously had, didn't listen to what I was looking for. Optometrist seemed inexperienced, didn't ask any questions about any concerns or health issues I may have, any previous lenses, I didn't feel like I got a thorough examination or was seen by a professional. At the end I was told they would order a lens trial for me - I told them I didn't think that makes sense as my current lenses are the only brand I tolerate well. They still said they're ordering something, so I agreed to try something new even though that wasnt something I needed or came in for. Weeks later turns out they tried to order a trial of the contacts I currently have, but that was not available, so they ordered something else and said I'd get notified. Didn't get notified for weeks, when I followed up sudddenly, surprise, the lenses were "already" there. Turns out they ordered a lenses I had trialed years ago (and I had advised the optometrist I didn't tolerate previous brands)as they really irritate my eyes (and this was in the system). Super unprofessional, and most of the staff was on a spectrum from unfriendly to rude, or if they pretended to be friendly they would smile in your face and then turn away and drop their fake smile. Younger female at reception will gaslight you (I just provided information given to me by anotherr of their staff). Aside from not getting the product or professional service I came in for, I also couldnt claim back $ my vision test through my insurance even though I am entitled to, because they stuffed something up. Never coming back. Super unprofessional. Trying to upsell you and don't care about your eye health or what your're looking for a customer. Also: the new prescription they gave me is OFF. I'll have to pay to get another accurate test done elsewhere. And to prevent the auto-reponse: yes I have shared my feedback already.
MM
Moz Moric⭐ Local Guide
Jan 18, 2026
★☆☆☆☆
2 hour drive to find out they got my wifes glasses wrong. Opt guy tested my glasses and said there good. But he still tried to sell me different pair. Now have to drive another 2 hours again
YE
Yasmin Elsayed
Oct 30, 2025
★★★★★
I had a really positive experience at Specsavers Marketown. All staff was professional, fast, and kind, making the whole visit smooth and comfortable. My eye test was done promptly, and they took the time to explain everything clearly. I left feeling well taken care of and happy with the service.
RG
Rob Gray⭐ Local Guide
Mar 06, 2026
★★★★★
Fantastic and easy to have my first time tested and fitted for glasses. I'm very happy with the service.
LT
Laurie Tabart⭐ Local Guide
Dec 24, 2025
★★★★★
Our first visit was very helpful And all staff esp the Manager Tom Went out of their way to be helpful To my wife and I.
MK
Mitch King⭐ Local Guide
Jan 23, 2026
★★★★★
The customer service here is second to none. They helped me solve a stressful problem rapidly. Genuinely appreciate it. Highly recommend!!!
XY
Xiaojing Yu
Jan 14, 2026
★★★★★
Friendly and helpful staff. The whole experience was easy and pleasant. Would definitely recommend Specsavers.
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📈Quick Comparison: Top Eye Clinics in Newcastle West
NameRatingPhoneLink
Specsavers Optometrists & Audiology - Newcastle Marketown Current⭐ 4.7 (161)✅ YesView Details
The Optical Co Newcastle Marketown (in partnership with nib Eye Care) ⭐ 4.5 (23)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Specsavers Optometrists & Audiology - Newcastle Marketown located? +
Specsavers Optometrists & Audiology - Newcastle Marketown is at Marketown Shopping Centre, Tenancy G-02/23 Steel St, Newcastle West NSW 2302, Australia, Newcastle West, New South Wales 2302.
What services does Specsavers Optometrists & Audiology - Newcastle Marketown offer? +
Specsavers Optometrists & Audiology - Newcastle Marketown provides comprehensive eye care including services for this business. Call +61 2 4951 2855 for specific service availability.
What are the opening hours of Specsavers Optometrists & Audiology - Newcastle Marketown? +
Specsavers Optometrists & Audiology - Newcastle Marketown is open 8:40 am-5:30 pm. Open all days.
Does Specsavers Optometrists & Audiology - Newcastle Marketown accept walk-in patients? +
Specsavers Optometrists & Audiology - Newcastle Marketown in Newcastle West accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Specsavers Optometrists & Audiology - Newcastle Marketown? +
Consultation fees vary by service at Specsavers Optometrists & Audiology - Newcastle Marketown. Basic eye exams typically start from $50 to $150 in Newcastle West, while specialized treatments and surgeries may cost more.
Is Specsavers Optometrists & Audiology - Newcastle Marketown equipped for emergency eye care? +
Specsavers Optometrists & Audiology - Newcastle Marketown provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Specsavers Optometrists & Audiology - Newcastle Marketown

At Specsavers Optometrists & Audiology - Newcastle Marketown, we bring you high standards of service and expertise in eye and ear health. All our stores are locally owned by an optometrist whose priority is to provide best in class service. Our Newcastle West, NSW store also offers audiology services. So book your eye or hearing test with us today or head into our store to shop our top quality glasses, contact lenses and hearing aids.

How to Get Help at Specsavers Optometrists & Audiology - Newcastle Marketown

To visit Specsavers Optometrists & Audiology - Newcastle Marketown in Newcastle West, call +61 2 4951 2855 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Newcastle West?

Choosing a verified eye clinic like Specsavers Optometrists & Audiology - Newcastle Marketown in Newcastle West ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

🏬More Eye Clinics in Newcastle West
PAN Card Centre
The Optical Co Newcastle Marketown (in partnership with nib Eye Care)
📍 Marketown Shopping Centre, Shop 27/136 Parry St, N
4.5
View Details ->
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9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday8:40 am-5:30 pm
Tuesday8:40 am-5:30 pm
Wednesday8:40 am-5:30 pm
Thursday8:40 am-6:30 pm
Friday8:40 am-5:30 pm
Saturday9 am-4:30 pm
Sunday10 am-3 pm
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJJ6n0-kwVc2sRhipx48Z8mWU