Dora Pacheco

I was attending a wedding the day of my exam, and unfortunately due to my own negligence I realized the night before I only had one single contact lens left and hadn't had an eye exam in probably about 2 or 3 years. The staff was very accommodating and was able to squeeze me in after speaking to them only about 20 minutes prior. I believe i spoke to Genevieve on the phone and then when I arrived Olivia accommodated me right away, even allowing me to fill out paper work after the fact in order to expedite the exam. I was seen by Dr. Pacheco and she was very kind and informative. The entire staff was incredibly friendly and accommodating, I truly cannot thank them enough for helping me with such short notice!

Katherine was absolutely wonderful! She was so patient and willing to price out the pairs I picked. My mom can be a pretty tough guest to handle (strict price point wise) and she did so with ease. I was thoroughly impressed by her composure during the whole interaction. Her attitude never changed and she was upbeat and happy the whole time. I commend her for this; I know it can be tough! The optometrist was also absolutely wonderful and attentive. Answered all my questions and really made my lenses catered to me. Thank you so much to Katherine and the awesome Lens Crafters team.

The optometrist, Dr. Pacheco is amazing, very professional and friendly. Explained everything thoroughly. I would highly recommend her! The assistant in the doctors office was also super sweet, professional and friendly. The sales reps on the floor were also super friendly and nice.

Warm and welcoming patient care by Dr. Dora. Amazing customer service by Rhonda. Rhonda was so kind, patient, and personable. 100% worth coming here time and time again would recommend to anyone.

Everyone was wonderful to work with. They helped me out in an every way possible to them and were happy to do it. I didn't get the names of everyone, but Olivia was so helpful and very kind, it was great speaking with her.

Everyone is so kind at this location. This was my 2nd time here for a routine exam this time to get contacts for the first time. Dr. Pacheco was so helpful and made things so easy. Olivia at the desk is so warm and makes the process much less intimidating!

I am new to Long Island and was looking for a new place for my eye exam. After looking at other places, I am so happy I came to this LensCrafters! All the other reviews are accurate, the staff CARE about you as an individual. You are not just another transaction. Thank you so much for caring and making people confident with their choices. Super excited to come back!

What a fantastic experience my son and I had at lenscrafters today. I brought my very panicked son in at the last minute for an eye exam because he failed his clearance for sports physical for college. Genevieve was extremely helpful and booked the next available appointment for him. She even stayed late to make sure we had the correct forms for the doctor to complete his physical. Dr. Mo was very professional and thorough and signed off on my son's eye exam. Bryant was extremely patient and encouraging while assisting my son in putting in and taking out the new contact lenses for the first time. Olivia went above and beyond in checking us in and out for the appointment and ordering him new contact lenses and ensuring we got the best possible price. I now have one happy 21 year old! Thank you Lenscrafters, for calming my son down and constantly reassuring him that everything was going to be fine and that he would not miss playing his senior year of lacrosse!