SightMD NY -- New Rochelle, New York

Great doctors for additional needs. Thank you Dr. Buzon and Dr. Cohen. However, the doctors and support staff are the only good thing about this office. Scheduled an appointment. Waited 60 mins after my appointment time to find out that NO ONE ON STAFF COULD RENEW MY CONTACT PRESCRIPTION, which is what I came for. No respect for patients. I am contemplating whether or not I should even come back...

Excellent service at SightMD New Rochelle. From the moment I walked in, the front desk team was welcoming and organized. Technician Christopher was attentive and professional, and Dr. Boozan took the time to explain everything clearly. The entire visit was easy and efficient. Highly recommend!

Dr Meredith P Weiss was wonderful. This was an emergency visit. Her thorough exam led to immediate treatment and a prescribed regimen which I began and am already so much better. Her assistant, Vicki, was welcoming and calming. Outstanding experience

Fast, professional, patient focused care. They are clear and efficient with the explanation of relevant details about the visit. Dr Cohen is thorough and engaging.

I have been referred to SightMD approx 5 years ago. I will never leave. Very Professional, ALL the staff. Very nice people, work verrry well with each other. The work with smiles, they listen you me. I leave with full eyes exam. I have referred many to the 140 Lockwood Ave New Rochelle office. They all deserve 5 Thank you for asking me .

Summary: In my experience, the office has poor scheduling habits and lacks accountability. My wife went here. I don't have enough experience with opthalmologists to comment on their medical expertise, but I have one valid complaint based on their scheduling, billing and accountability. My wife took one of their tests (perimetry?), which takes around ten minutes or less to complete. After another wait, we saw the doctor who informed us that the test was poorly done and we would have to come back. When we returned, I asked the staff if we would be charged again, and was told yes. They believe that the failed test was the client's fault and they didn't have time to give the test again. Let that sink in. The untrained, and willing client is at fault for a botched test. The trained staff didn't recognize that the test was botched and the office scheduled their appointments so tightly, that they couldn't do it again that day. Their solution was to reschedule us and charge us/insurance again. If this behavior is okay with you, then go ahead and use their services. We will not be returning.

Sight MD is a terrible organization that has ruined many ophthalmologic offices. I have only remained with the practice because of my respect for the quality of the physicians. But as you may know, I will do so no longer. Attempting to charge a Medicare/ Anthem patient a deductible that has always been covered was the last straw. I have overlooked the long waits and difficulty with your main Tel. Line and problems with charts etc. in the past but now I am glad to be rid of you. As a physician, I am twice as appalled. You give medicine a bad name. Robert J. Berlin, M.D.

I was escorted into the exam room 30 minutes after my appointment. The whole appointment took 1 hour and 55 minutes. The techs and doctor were quick. The wait between the tech checks and the doctor's exam were excessive.