⭐Customer Reviews
3.2
★★★☆☆
84 reviews on Google
The beginning of my journey here had all the hallmarks of a potential negative shopping experience, BUT, despite my glasses being lost in transit (and other customers too), which was an unfortunate situation, out of the store's control, they showed professionalism and integrity to redeem themselves, going above and beyond by putting client satisfaction first. Based of this and my interactions with the manager, Clinton and store team, I highly recommend this Cohen optical location. It has to be said also that their shop looks looks beautiful and smartly decorated, better than any Cohen locations in the tri-state area. Thank you. Sal.
The staff were very nice cordial and helpful. Unfortunately, after a whole month waiting for my glasses, I got them, but I never received a call. The next day, I took them back. The prescription wasn't correct. They had to re do them, so I waited no call a week later. I went, and they said next week they would arrive, so I didn't got a call but went back got them. no, I'm so happy with them. I'm just adjusting, I guess, to it because they are still not quite right.
The ENTIRE staff deserves a huge raise!! I lost my glasses and they literally saved my life my having a new pair within an HOUR!!!!!!! Total magic! I received the best service with a smile and the ultimate care! I love this place!!!!
My lense popped out and they were so kind to fix without charging me ! I literally walked in off the street . I was not even a regular customer. Highly recommend. #service
I had the most wonderful experience. Perfect wait time, great doctor, and beautiful store. But, I was especially impressed with T'Shura. Her customer service skills were stellar. She helped me set up a payment plan that suited my needs. She was extremely professional, helpful, and kind. She was attentive to my needs and absolutely one of the best customer service experience I've encountered in a long time. I'd highly suggest this particular Cohen's to anyone after meeting such a great employee!
Great experience and great staff. Clinton is the best and they really care. Jennifer did a great job training our son with contacts!!!
I was there past Thursday, mainly looking to have a very good Contact Lens prescription, that's all I need.
Despite a couple of hiccups at both ends in regards of communication.. Since I admit, I was also a bit anxious. The manager was very polite and nice to talk with.. I stated that I had terrible experience somewhere else and I please wanted to make sure I have a trial pair, but mainly a good exam.
Dr. Joseph seems to know so well what she does, and she meticulously did my exam making sure to get right measurements.
She explained to me about my special needs when I order my lenses, and why one brand would be better than other, and this it's a process before she writes my final prescription because she wants to make sure my trial they order would fit perfectly.
I don't give a 5 star yet, because I still have to go back and end the process to obtain my Contact lens prescription.
Love Clinton and Dr Young. Excellent styles. Great patient care by Dr Young. I have been coming back for years. It is always worth the wait. As a long time glasses wearer, this is the place for style and class in glasses.
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Cohen's Fashion Optical located? +
Cohen's Fashion Optical is at 32 W 125th St, New York, NY 10027, United States, New York, New York 10027.
What services does Cohen's Fashion Optical offer? +
Cohen's Fashion Optical provides comprehensive eye care including services for this business. Call +1 212-996-2676 for specific service availability.
What are the opening hours of Cohen's Fashion Optical? +
Cohen's Fashion Optical is open 10 am-7 pm. Closed on: Sunday
Does Cohen's Fashion Optical accept walk-in patients? +
Cohen's Fashion Optical in New York accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Cohen's Fashion Optical? +
Consultation fees vary by service at Cohen's Fashion Optical. Basic eye exams typically start from $50 to $150 in New York, while specialized treatments and surgeries may cost more.
Is Cohen's Fashion Optical equipped for emergency eye care? +
Cohen's Fashion Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Cohen's Fashion Optical
With over 90 years of experience, Cohen's Fashion Optical is leading the way for eyeglasses fashion, service, and advice. Our prescription glasses and sunglasses offer a wide variety of styles and our eyecare specialists are dedicated to helping you find the right frames for your needs. Our brands, including Dita, Versace, Gucci, Ray-Ban, Dolce & Gabbana and more allow you to look great and see greater. At Cohens Fashion Optical you will also find our board-certified Optometrists who are trained to perform a wide range of eye care services, from comprehensive eye exams to the treatment of vision problems, our professionally trained staff are here to help.
How to Get Help at Cohen's Fashion Optical
To visit Cohen's Fashion Optical in New York, call +1 212-996-2676 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in New York?
Choosing a verified eye clinic like Cohen's Fashion Optical in New York ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.