Tri City Optometric Eye Clinic

I asked for a note for my children to return to school And a note stating that I was here today for me to take to work in case I was late. The lady at the front desk slams my notes on the desk as if I did something wrong. When I asked her if she was ok no response just rolled eyes. I told her I can't help it if my kids need to return to school and I need to show my job why I'm late she looks up at me and says spell your name so rude like. I spelled my name and she shoved the notes in my face like here you go!!! I don't know what type of reaction she was trying to get out of me but I'm not that kind of person. For my first time returning in two years this was not the experience I was expecting nor the negativity I needed first thing in the morning.

I went to my appointment today to Tri City Optometrics and they told me that they don't do business with Humana anymore and they didn't have the decency to call me to tell me that unless if i pay out of my pocket, they can't see me anymore. They had the gull to tell me to change my Medicare plan and i told them no!

This is the least kid-friendly place I have ever encountered. I took my 3-year-old in for a checkup and it was her first time there, she was scared. After 2 minutes of explaining what was going to happen to her by me, the doctor said for us to get out of the room and I can talk to her out there .she has never seen this man in her life and he was going to examine her there. she said no and started turning and he said that if she keeps playing these games we'll have to reschedule hands down this is the worst place possible to take a kid to. Especially a scared toddler. Cleveland eye Care in Shelby is a drive and it's where She went when she was barely two and they are amazing with kids

Came once over a year and a half ago. They weren't kid friendly, and the appt was my daughter. The STAFF not once smile, nor patient, I could feel the tense. I found out today, after confirming the appointment twice, that Medicaid will not cover my kiddo's visit. *** Note: She was a patient over a year-ish ago. *** This was an appointment that could have just saved me time. To top it off, still, it does not feel welcoming there, I should have looked elsewhere before this appointment; lesson learned.

Had my first appointment here after going to another eye doctor for years, and I am VERY pleased with my appointment. Everyone is so nice, efficient, and the appointment only took 20 minutes which is the quickest I've ever had. That's including a contact lenses exam! Recommend this office to everyone!

I continue coming here only because of Dr. Tevis! Other than my dealings with Michelle, the other staff are very rude. A staff member by the name of Stacy was snappy with me today when I was taking too long to answer her question about how I needed my glasses adjusted. She showed up to me in a very hurried manner and acted as if she did not really want to help me, which is why I hesitated answering her question. No need to be rude! Another staff member was pushy about me paying my remaining balance of $68 (please note that I already paid over $500 and my glasses were messed up, which was not my fault). Like I said, I would not go here if it were not for my respect and appreciation for Dr. Tevis who has been my optometrist since I was a child.

What a great first appointment experience with Tri-City Optometric! I'm new in the area and was overdue for my routine eye exam. A friend suggested Dr. Tevis. Her recommendation was 100% accurate about how wonderful he is. The service was excellent from the team as a whole. Adam got me started before I saw Dr. Tevis and after helped to get several pairs of my older glasses adjusted to perfection. I wish I also remembered the name of the lovely woman who helped me with ordering a new pair of glasses and even the front desk team. Would absolutely recommend for anyone needing quality and attentive eye care. Also, my great nephew and my sister went to see Dr. Tevis sooner than I was able to schedule my visit and their assessment of a great visit with thoughtful care and above par attention was the same.

Not to well!, don't go!!! I have asked for a copy of my Records, No response. 5 in person visits, and 5 over the phone. HIPPA says that they have to comply. Not impressed. Going to the top on this 1. He would like you to Keep coming in so he can charge you again. I had to go to a Retina Doctor, to try and fix this. 2. Never going back. 3. There has to be a Better place. Retina Doctor for Surgery, guess he missed that part!!!