Pearle Vision

The doctor was very nice and thorough. The staff was not unfriendly, but not exactly friendly either. I asked the optician if she could put my PD on my prescription as I don't have vision insurance and so buy my glasses online as their glasses are expensive. She told me that their policy was to only give that to me if I buy my glasses from them. I told her to forget it as I could pull my old prescription that the doctor had given me with the PD on it. She did reluctantly write it on my prescription. I don't blame her for following policy, but I would say that's a terrible policy. It appears that they only want you to have the correct lens if you buy from them. Very disappointing.

We had an appointment scheduled with our regular doctor, but when we arrived, another doctor saw us instead. We later saw on the prescription that her name was Denise Bell, but she did not introduce herself during the visit or explain why our original doctor was unavailable. During the appointment, she discussed my 13-year-old daughter's diagnosis directly with her while I was sitting in the corner of the room. When I stood up to better understand what was being explained, I was told that I was interrupting. As the parent of a minor, I believe I have the right to be fully informed and involved in my child's medical care. She then asked my daughter to go into another room to try new contact lenses. I followed to help her remove her lenses, but I was told there was not enough space for me. After inserting the new lenses, my daughter complained that her eyes were burning. We were told that the discomfort would pass, but it did not improve. When my daughter said she preferred her previous brand of lenses, the doctor responded by saying she had been practicing for 30 years and knew better. Additionally, we were told that all examination information would be emailed to us. It has now been about two weeks, and we have not received any follow-up communication. Professional experience is important, but communication, respect, and proper follow-up are essential--especially when treating a minor. Unfortunately, we did not feel comfortable or respected during this visit and will likely seek care elsewhere.

This was my first visit and I was very impressed by Dr. Bell and the exam she gave me. She was very thorough and informative and helpful in my exam and decisions to make about glasses or about my cataracts. The staff was very helpful and professional in the interaction I encountered with them. Pearle Vision is on my insurance which made the expense of my glasses great. I would highly recommend them.

Amazing. I cannot say enough how lovely these folks were! I had a lens pop out Saturday morning. They were able to see me Tuesday afternoon. They got me in and out quickly. Deoria was so patient and kind and enthusiastic when it came to the glasses selection. Really, the whole office staff was great. I definitely would recommend this place, and I will be returning for my annual check ups!

Everyone was very helpful in explaining the tests and our insurance options. Also we received helped picking out the glasses best for our face shapes and preferences. Per my 11 year old- Good doctors, it is easy to do the eye tests.

I would like to say that my first experience at Pearle Vision was a very good experience. The overall staff was quite professional and very helpful. They made the experience very easy and down to earth. Again, totally professional from beginning to end. I would gladly recommend this Pearle Vision center to any perspective new client. Thank you for making it a good overall experience. Respectfully, Mr. Coffey

If you are looking for a great place with nice ppl and a thorough exam by an awesome Doctor and technicians, look no further than Pearle Vision in Georgesville Square! These ppl are truly amazing and they have a great selection of frames as well. The exam itself is so thorough and Dr. Nolan takes his time with you. He doesn't mind answering questions and makes sure you understand his explanations. My husband and I highly recommend Pearle Vision.

Ok so first I came for my appointment and they could not get a tablet to work so I had to wait for over an hour to get my exam. Then the contacts I ordered arrive and twice I go to pick them up before closing hours and the door is locked. Even better the lady that works there sees me and no reaction. She acts like she doesn't see me. So no I will not be returning.