Warby Parker Summit Mall

First time visiting this location at Summit Mall. Lots of great frames to consider. The folks working were all so nice. Julie who helped me was awesome! I'm new to wearing glasses and she helped me so much understanding the script my eye doc wrote for me. Left the store very excited about my first pairs of glasses ordered. Excellent experience! Thanks so much for the help!!!

Best place to purchase glasses. No pressure, no gimmicks. Straight forward quality frames, big selection, all inclusive of the basics in the price & free shipping! The sales people are just right. They're near by to help if you need them and they'll let you browse at your pace. Clean well organized store, nice professional staff, beautiful frames & no surprises at checkout.

Julie and April were wonderful to work with. I tried on about 25-30 frames. I prefer blue colors for frames. They have assorted frames. I chose the one with a BOLD statement and I have 30 days to decide if I want to keep them or go into a different frame. Good deal.,,,

I highly recommend Warby Parker. The staff were very friendly, knowledgeable and attentive workout being pushy. They had a great selection of glasses to choose from at a great price point.

UPDATE: initial visit great customer service with Spencer. HOWEVER; after my glasses came, 3 days after promised delivery date, the lens wasn't installed properly so I took them to the store and was told several contradictory statements by manager Julie with final answer being I would have to upgrade to more expensive pair. Too many details to post regarding how rude and disrespectful she was/is and her poor customer service with no intention to problem solve just upgrade; reused to give me store manager info, etc. etc..Please remember if seems too good to be true (only $95 pair) then it is. Buyers beware dont get your glasses from here. They treat you great in beginning but soon after you e made your purchase, you are irrelevant. However, I want to thank you for your poor service Warby Parker because it led me to Lenscrafters and I now have awesome glasses and their customer service was phenomenal!

My son and I had a great experience at this location. There is a great selection and frames are priced well. Less expensive that doctor's office glasses. The customer service was outstanding!

The two employees were knowledgeable, friendly, and helpful. They helped me pick and purchase glasses in under 15 minutes.

My wife and I went to Warby Parker for the very first time to get eye exams and a new pair of glasses. Our experience at the Summit Mall location was surprisingly positive and it started with just walking in the entrance and being greeted cheerily. It's a small place but all of their frame styles were out and their prices visible. Eye exams were done by Julia Lentz, O.D. and we found her to be thorough and very pleasant. Graham was really helpful getting us proper styles to match our needs (I need progressive lenses) and he took more time to measure my eyes for the glasses I picked than anyone else ever had for previous glasses I've purchased with other vision stores. There was also the person who welcomed us when we arrived and got us checked in--a cheery older gentleman who was super friendly and eager to help. He kept my wife engaged with conversation until I was done with my eyeglass measurement and payment. This was a really unique and enjoyable experience for us and I have a feeling we'll be back! ** UPDATE 9/6/25 ** My wife and I returned to the Summit Mall store this morning so I could purchase a pair of prescription sunglasses and so she could get her prescription sunglasses adjusted. There were three different people there today, but we got the same cheery reception and great quality of service that we got the first time!