The Eye Institute

I just finished up my second visit at this location and I must say, I'm happy to have found my new eye care home. From the front desk to the technicians and the doctor, every person I encountered was helpful and kind. It is clear that they all care about their patients and love what they do.

I have an appointment scheduled at 10:45. I was told to arrive 15 minutes early!! Now it's 11:20 and know one will even lmk what the hold up is. Been sitting here for over an hour!!! Based on my experience so far I would not recommend this place anyone! Staff just keeps on walking by not even acknowledging my presence and so far I have been waiting well over an hour!

This place is by far the best I've ever visited. They provided clear answers and explained everything thoroughly. The doctor was exceptionally thorough and kind. The optical department is top-notch. I know that dealing with the public can be tricky, but the staff here has everything figured out. I will definitely consider this my go-to for eye care!

My family have been coming to see Dr. Vincent for years. We switched insurance and was no longer able to see him, along with us moving. But now that we have better insurance, I called today to see if we can set an appointment with him and his staff, and the new owners said Dr. Vincent has retired now 2yrs. So sad. He was awesome with our eye care and his staff was impeccable. We loved them and I pray he is doing well in his retirement. Thanks Again for your service.

Preface this with,like many others I have major anxiety so I don't do well in any medical like setting. I ended up Loving all the ladies from the front desk to Dr. Horn and even when you head to the other side to pick out glasses. Many places like this tend to make you feel rushed,forced or just obligated. They were willing to show you things in just your price point without upselling but also anything else that we may have liked. Just overall impressed from start to finish and I loved the girl power running through the office. Awesome to see. See you ladies in a year. Well this week to pick up my new glasses but THEN another year. Happy Holidays and Merry Christmas! Thankyou again for a very calm space to enter into with great employees. They were worth this novel of a review.

My father is 96 and has been bedridden for some time now. He fell in a nursing facility and shattered his glasses. I called this facility because they prescribed his glasses. They said his prescription expired so they can't legally reorder a pair. Nonsense! Impossible to transport him without hiring an ambulance and he has dementia/alzheimers. So now he also can't see clearly to watch TV. Boo! I won't be back; they just lost 3 clients. UPDATE: In fairness, I opted to call back and left a message on the 'doctors voicemail', explaining the situation and my request. I got a call back and was assured that my dad's glasses would be ready the next day. Dad is happy and I am delighted to report that the dismissive attitude by a receptionist doesn't permeate the entire practice. I'm changing the rating to 4 stars as a result. BTW, the optician is delightful!

A+ all around. After seeing a few recommendations on Nextdoor, the wife and I decided to give this place a try. First off, the people were fantastic. Everyone was very friendly and helpful. Dr. Vincent gave me the most thorough eye exam I have had in years. The office was very clean and they even sanitized the pens we used to fill out the forms. Everyone was masked up and I felt very safe while there. We have found our new eye doctor because we will be definitely going back!!

My phone call was answered by a very friendly lady, that got me worked in the same day. When I arrived, the office staff was very friendly, and my wait was very short. The Dr was friendly, knowledgeable, and honest. The lady on the glasses side was very knowledgeable of their products, and helped me find a pair that looked good and were comfortable. The entire office is very clean and comfortable. This was my first visit to an eye Dr, but I will definitely use them from now on.