⭐Customer Reviews
4.4
★★★★☆
21 reviews on Google
Highly recommend Dr. Cole! We came here for a second opinion after another doctor recommended glasses for my 1-year-old. After examining my daughter, Dr. Cole did not recommend glasses, which gave us so much peace of mind. She has continued to care for my little one, who is now 2 years old, and every visit has been calm and reassuring. She provides nothing but excellent care. If you're looking for a caring doctor for your babies, this is the place to go
Went in to be assessed for vision convergence issues that I've been struggling with for 4 years and Dr. Cole told me to Google a chart of a cat (what???) and did absolutely no assessment for BVD or any convergence disorders at all which is absurd to me. When I asked her if this could be binocular vision dysfunction, she asked me what that was. I am in desperate need of prism glasses and was completely dismissed. Absolutely will not be back. How are you a board certified ophthalmologist with no knowledge of binocular vision dysfunction? She also demonstrated no care for my condition at all. To go in and have your 4 year journey with severe vision problems be dismissed with a photo of a cat is absurd. Please educate yourself on the complexities of BVD. Just because you can't see it doesn't mean it's not there. And maybe don't minimize your patients' struggles. I waited months just to be told to go home and stare at a cat. I don't recommend this office.
UPDATE: Went to another office same day who did a very thorough exam and was told I do in fact have BVD and was measured for glasses on the spot. Do not go and see this "doctor."
It's been a year since Dr. Cole surgically corrected my double vision. Double vision was something I had suffered with every day for many years and relied on prismed lenses to be able to see a single image. It really drove me crazy to deal with every waking moment. It took some time after surgery for my brain and eyes to readjust, but my double vision is completely gone; and it really changed my daily life in a hugely positive way. I have never used glasses again since the surgery and I am so happy with my properly working eyes. I am so thankful to Dr. Cole's skill and expertise to restore my eyesight to normal. I highly recommend anyone suffering with double vision to talk to her about options. Thank you Dr. Cole!
I really appreciated the time and patience that Dr. Cole provided for my son. Since his appointment she has also done a great job with a questions and concerns with allergies or allergic reactions. We have even been seen by Dr. Hansen and also had a great experience with her caring for my son as well. I recommend Dr.Cole/Dr. Hansen and Blink optical to anyone for their eye care needs.
Dr Kali Cole got my daughter in for a same day appointment after we were referred by the pediatrician. She was prompt and professional in diagnosing her and putting us at ease. Great experience!
Out of all the doctor's offices in Tulsa, this was the least family-friendly & most disappointing pediatric doctor's office I have ever experienced with my children, and we never even saw the Doctor!
I am a working mother who took off work to take my two children to their first eye Dr. appointment today, which we waited months to attend based on the Dr.'s limited availability. The confirmation text I received said our appt was at 3:15pm. Upon our arrival at 3:10pm, the front desk said we were late for a 3pm appointment. Shocked but in an attempt to help correct the matter for them (as us moms do!), I told the front desk I could hustle down the street and get my other child earlier than anticipated, and leave my eldest there to start his appointment. They said that was fine so long as I completed all the paperwork first. I questioned that approach, explaining it will take me even longer to get my other child there if they required me to complete all the paperwork right now, but they said I had to in order for my eldest to be seen while I was gone.
So, I did as I was asked, which took me several more minutes, and then I left to get my other child. When I returned at 3:30pm, they refused to see EITHER of my children because "we were now 15 minutes late, they had other patients to see," and oh by the way "my eldest could not be seen while I was gone because a parent must be present to see the Doctor." Keep in mind, my eldest had been there on time and for the entire 10 minutes I was gone with his completed paperwork waiting to be seen. Additionally, the front desk TOLD me to complete the paperwork BEFORE I left specifically so that my eldest could be seen while I ran 10 mins down the street to get my other child.
If this office requires both children to arrive at the same time even though they have different appointment times, so that a parent can attend, that should be communicated, instead of leading parents to believe the exact opposite. And in the absence of accurate communication from the front office, the deference should be given to the patients and their parents!
The most disappointing part about this entire "front desk failure in patient communication and customer service" is that it took a total of 20 minutes to lose two new patients. From the time we first arrived (5 minutes early) to the time this office refused to see us, it was just 20 minutes. Just 20 minutes to discover 1 child was early, there had been a scheduling snafu with the 2nd, to force the parent to complete paperwork before she could go get the 2nd child, only to turn both away in the end.
There is also a little irony here in that Doctor's offices are notorious for running behind, and unless Dr. Cole is the most efficiently run doctor's office in the universe and NEVER runs late, I'm guessing her patients wait at least 15 minutes or more for their appointments. And yet her front desk could not effectively solve a scheduling snafu in that same amount of time for 2 new patients, who were there and ready to be seen. My kids were so excited to see Dr. Cole today, but unfortunately, after today, I would not recommend any parents / families waste their time scheduling an appointment for their kids here until improvements are made with scheduling and patient/customer service at the front desk.
Such a wonderful experience! My 3 year old got her first pair of glasses here and they were so helpful and gentle with her. Highly recommend!
I'm a dummy and showed up for my daughter's 330 appt at 1230(I thaught it was at 1230).. and the staff fit me into the schedule. Annie and the rest of the staff are always accommodating and friendly. A+ service and the quality of care is awesome, they take great care of my princess...
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[?]Frequently Asked Questions
Where is The Eye Institute: Kali Cole, M.D. located? +
The Eye Institute: Kali Cole, M.D. is at 1826 E 15th St B, Tulsa, OK 74104, United States, Tulsa, Oklahoma 74104.
What services does The Eye Institute: Kali Cole, M.D. offer? +
The Eye Institute: Kali Cole, M.D. provides comprehensive eye care including services for this business. Call +1 918-574-2297 for specific service availability.
What are the opening hours of The Eye Institute: Kali Cole, M.D.? +
The Eye Institute: Kali Cole, M.D. is open 8 am-5 pm. Closed on: Saturday, Sunday
Does The Eye Institute: Kali Cole, M.D. accept walk-in patients? +
The Eye Institute: Kali Cole, M.D. in Tulsa accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at The Eye Institute: Kali Cole, M.D.? +
Consultation fees vary by service at The Eye Institute: Kali Cole, M.D.. Basic eye exams typically start from $50 to $150 in Tulsa, while specialized treatments and surgeries may cost more.
Is The Eye Institute: Kali Cole, M.D. equipped for emergency eye care? +
The Eye Institute: Kali Cole, M.D. provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About The Eye Institute: Kali Cole, M.D.
Dr. Cole is board certified by the American Board of Ophthalmology (ABO), a member of the American Association of Pediatric Ophthalmology and Strabismus (AAPOS), and The American Academy of Ophthalmology (AAO). Dr. Cole provides outstanding medical and surgical care to all of her patients. In addition to treating refractive error, amblyopia and retinopathy of prematurity, she performs a wide variety of ocular surgical procedures including the treatment of strabismus, nasolacrimal duct obstruction and benign orbital and eyelid tumors. Her office provides a friendly and comfortable environment for patients of all ages. Her staff is excellent with children as they strive to create the best possible experience for their eye exams and treatment.
How to Get Help at The Eye Institute: Kali Cole, M.D.
To visit The Eye Institute: Kali Cole, M.D. in Tulsa, call +1 918-574-2297 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Tulsa?
Choosing a verified eye clinic like The Eye Institute: Kali Cole, M.D. in Tulsa ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.