The Sight Center

I was referred by a coworker and so glad I was. Whole office was excellent, professional and kind. I have anxiety about any doctor and they reduced it greatly. The doctor himself was very thorough, answered all my questions and I would definitely return for future visits.

Dr. Donofrio is top-notch. Staff is friendly and helpful. Optician helping me was a little deceptive. I should've only had a $10 copayment and when she told me my balance was $240, fI asked her to explain. She told me she took it upon herself to order me the best lenses and transition and glare treatments. Since this is my first time ever with distance glasses, it's somewhat of an experiment. Other than that, I would highly recommend but just pay attention.

Dr. Sam D'Onofrio's office is efficient, organized and caring and kind. My family have been patients of Sam's for several years and I highly recommend him.

Dr. D'Onofrio and the practice staff are wonderful. They are kind, efficient yet thorough (not hurried), making the experience a positive one, even for children. Highly recommend!

Knowledgeable staff amazing doctor always a pleasant experience! They know what they're doing and they truly care 10 out of 10

Very knowledgeable doctor & staff. Really listen to the patients - make you feel comfortable.

As a lifelong patient of the Sight Center it actually hurts me to write this. Unfortunately, over the last several years, the quality of care delivered at this practice has greatly diminished. The current support staff are rude, condescending, and refuse to work WITH patients on making appropriate billing choices. For the second time now, they have outwardly refused to bill my secondary extended coverage through VBA for expenses not covered by our primary insurance, despite VBA'S direction to do so. When it was brought to their attention today that I was paying for items not covered by my primary insurance (NVA) but fully covered by my secondary insurance (VBA), I was accused by an employee named Bailey of attempting to commit insurance fraud. I explained that the reason I pay for the VBA is so that items not paid for by our primary insurance can be covered (a benefit offered to county employees and their families). Again, she told me I was attempting to commit insurance fraud. I have never felt so belittled and disgusted in my entire life. I explained that I have been seeing Sam D'Onofrio as my optometrist since I was a child, and that due to their current business practices and defamatory accusations, I would no longer support their business, and she then hung up on me. The Provider Relations representative from VBA will be taking over from here. Sadly, what was once a family-oriented and friendly office has deteriorated into the cold, uninviting money-pit it is today. As much as I would LOVE to recommend their services, I simply can no longer do so.

Everyone at The Sight Center are truly the best at what they do - from getting you checked in to seeing the Doctor to helping you find glasses. They are cheerful and make you feel at home. They explain your total bill and make sure it is right. Totally the best around if you need a new eye doctor, I totally recommend them