Focus Eye Group

Presented today for my annual eye exam. I have vision insurance that pays for this exam. Annual exam includes refraction and screening for other potential issues, ie cataracts, AMD, Glaucoma, etc. Asked why I was there, I responded I was there for my annual evaluation. I was asked by both the optician and the optometrist if I had any issues, specifically difficulty with lights at night or halos, to which I responded NO. At checkout, I was told I had a $50 copay. As I said, my vision insurance pays for an annual evaluation. I was told they were putting it through my Medical insurance. I asked why and was told I have cataracts. I did not present with complaints of visual issues, and specifically denied issues with "lights at night" or "halos" The diagnosis of cataracts was found incidentally as part of my annual evaluation. I did not seek, nor receive any treatment of this incidental finding. BEWARE. This borders on FRAUD. I worked in Healthcare for many years as a Physician Assistant and after retirement, work part-time as an optician. This was WRONG. Don't let them, or anyone pull this "bait and switch" on you. If you are a victim , report it to your insurer. UPDATE: Focus replied to my review telling me essentially I don't understand what an annual eye exam entails, suggesting I must have gone to bargin basement providers in the past, ie, America's Best, suggesting they did more at their appointment. I have been evaluated using this insurance at institutions including Wills Eye in Philadelphia, where I was tested for glaucoma, evaluated for AMD, and cataracts as well as other potential retinopathy via dilated examination. ALL this is part of a comprehensive annual eye examination and is the reason I have Vision insurance. NEVER has a provider suggested that it is anything else. Dr. Scavo is an optometrist, not an ophthalmologist. Their explanation is unacceptable. Oh, and after everything, I received a VM telling me that their billing department "accidentally " submitted a claim to my medical insurance and if I receive an "Explanation of Benefits" I should just ignore it. They'll take care of it. Can you say double dipping? If you've been told something similar, contact your insurance provider.

Excellent care and testing of my annual exam Dr Chronister and Staff are second to none. It's "always " professional from the sheduler to the tech preparing me for Dr. Chronister's exam and the hour drive to Thorndale is well worth it.many Thanks and a Blessed Thanksgiving to All. Joe and Mary Ann Lahan

Focus Eye Group is the worse eye care in Chester County. My wife and I have been going there for years. There was 5 situations between my wife and I where we had to wait for ever and then be put in an exam room and wait another 45 minutes. I walked out one time and Shaky as I call him came outside and asked me to go back in, and that he would be right there. I went back in an the girl said he's coming right in to see me, I waited another 20 minutes so I got up and walked out. He tried putting a butterfly IV needle in my wife's arm and he tried 6 times and never got it done. Her arm was sore when she came out. I tried making a surgical procedure and called a week and a half later still no call back to schedule. Naturally when I called again I was upset so they told me to go to another doctor which was fine with me because I don't trust a soul in that office to do the surgery. They are incompetent, unprofessional and rude people. STAY AWAY FROM THEM

Waiting time was great, care was very good. I use them for my routine care but was very happy when I was referred and was able to see to a MD for my emergency eye problem.

We have been with this office for more than 20 years, doctors and nurses had changed, but the profession has not, actually in the past numerous years, got even better, they are all professional and experienced, from the front desk to the end of the building Great experience Highly recommended

The staff was kind helping me juggle an emergency and getting my mom in to her appointment. We drive from western PA to get this appointments and you all make it worth it. Thank you

This was my first visit to Focus Eye Group and I was very happy with my appointment. The team was very professional, friendly, and I received an incredibly thorough exam. I'm very glad I chose Focus.

The folks at Focus Eye Group are great! Easy check in, evaluation, and details about your visit from the doctors! I've been foing here for years.