Alpha Eye Wyomissing

Dr does not wash his hands nor wear gloves. He puts in eye drops and touches your face and eyes. Unsanitary. They don't explain what they should be prior but make sure to call you for insurance verification prior to visit. Add on as much as they can also. Never again.

Great location for an eye exam. Very smooth and fast process and the staff is extremely friendly and helpful.

Really friendly staff. You can tell they all are friends and love working together and it just made the whole experience fun.

Doctor did not clean eye exam equipment, nor did he wash his hands when I arrived in exam room either time. I had to ask for equipment to be cleaned. Even though my husband and I had back-to-back appointments, Dr. Burkhart saw another patient between us and made me wait 30 minutes to be seen after seeing my husband after his eyes were dilated and he returned to the exam room with another patient even though I was ready to be seen. Our first appointment had to be rescheduled because the initial visit was not explained properly when scheduled. The insurance does not cover the 'retinal picture' which is required for a new patient. So if you do not want to pay $49, you are required to have your eyes dilated. As we were not prepared to have that done that day, we had to reschedule for another day. When making an appointment, these things should be explained; thoroughly. I did not feel confident with most of the visit on 7/24/2025.

Everyone was very professional and friendly. Would highly recommend

The staff is very friendly and helpful. The ladies at the desk were patient and welcoming. The Dr was thorough and kind. Barb helped me find my existing frames online so I could order new lenses without having to leave my frames. The staff was wonderful.

The people at Alpha Eye Wyomissing are the best. No matter how crazy busy the day is, they always greet you with curtesy and a smile. They spend time with you to make sure everything is correct and in order. It's a great place! I've been working with them for many years!

First time going there which means first time impressions are everything. The ladies upfront were ok. So they really don't deserve the rating I'm giving. it was the actual eye doctor. He didn't explain my prescription at all. To the point I would like a second opinion. He was just right to the point. I felt like when I was talking to him he wasn't listening.