Chattanooga Eye Institute

The doctors are wonderful!! The front desk personnel have some work to do. I was put on hold for over 5 minutes just to have the answering service answer my call and explain they could not help me. I just wanted to change my appointment day. As stated the doctors and the room staff are great.

Dr. Levy and his staff are amazing! He treated a problem that I've had since I was a child rather than dismissing me like other doctors, and surgery was only a couple weeks from my first appointment - not long at all. The surgery center they used was great, also. They even sent a personally signed Get Well card! The staff answered all of my relentless questions leading up to surgery and after. The appointment wait was a little long, but that's to be expected when there's only 1 doctor within a 2 hour radius that can help these so many eye cases. Knowing this, they made the waiting room very comfortable to sit in. They are doing their absolute best, and I feel that I had very individualized care. They are great! I thank the entire team.

I just had cataract removal for both eyes done in the past month. I can't say enough good about the Chattanooga Eye Institute. All the staff I have interacted with were phenomenal. Very personable, informative, and when necessary comforting. My surgeon was Dr Thompson and you couldn't have a better surgeon. Again, very informative, reassuring and I had no complications whatsoever from the surgery. An altogether great experience for a scary surgery.

I had a horrible experience with this office. I was going to have an upper and lower bleph done by Dr Levy at the physicians surgery center in east ridge. The office not only gave the surgery center a wrong phone number they also gave me the wrong pre op instructions on my blood thinner so I could not have the lower bleph done. The eye institute also changed my surgery time and it was not communicated to me because they had given the surgery center an incorrect phone number for me. I was never notified of the time change of the surgery nor that I should stop my blood thinners prior to the lower bleph. This happened because the eye institute can't give someone my correct phone number or give their patients correct pre op instructions. I do not recommend this group and I would urge people who ask, to seek other options for your eye surgery.

Dr. Thompson and his staff members especially tech name George S. are very Professional, Friendly and Caring people. Thank You, Chattanooga Eye Institute for providing Excellent Service.

Very pleased with my care here. Also very happy with my surgery Dr Levy performed as well.

Amazing experience. Suffered a major eye injury and needed an implant - Dr Levy took great care of me - checked in after surgery personally. The staff helped with my Short Term claims and promptly sent any paperwork I needed! Honestly through the trauma they've brought so much peace & in healing beautifully with improved vision!!!!

At Chattanooga Eye Institute, we pride ourselves on providing personalized, high-quality care to each of our patients. As a specialized practice, there may be times when your appointment wait time is longer than expected. This is due to the nature of our work, where we sometimes need extra time to address complex cases or treat urgent situations. Please know that our staff is committed to ensuring every patient receives the best care, and if a situation arises requiring additional attention, we will take the time needed to address it thoroughly, even if it causes delays in the schedule. We appreciate your understanding and patience. If you encounter any issues or have questions, please feel free to speak with our staff, and we'll do our best to assist you. Thank you for choosing Chattanooga Eye Institute.