Eye Centers of Tennessee-Cookeville

February 12, 2026: I was greatly pleased with Lexie when looking for new eye glass frames. She was so delightful to work with, very kind, patient and humble. She explained things clearly and answered all of my questions. She has a friendly personality and a great attitude. Thank you Lexie!

After 3 phone calls with billing. I was given 3 varying excuses on a $25 charge none to my satisfaction because they ranged from " we explained that to you" NOT TRUE! To "you left the building with it" I only asked for a copy of my personal prescription. After several attempts on my part to mediate this charge..I received letter from Dr Hudson indicating she could no longer be my eyecare provider...so I moved on. Under my new provider I've loved my new & caring situation. I've recently had surgery for a macular hole. I have received excellent care, still receiving treatment but under caring & excellent care. I wonder if Hudson realizes that wasn't about $25. It was about an answer to my question that Noone bothered to answer.

I was in a nearby small town visiting family from out of town and had an eye emergency. I had a retina emergency in the past, and it was New Year's Eve, so I was getting panicked. I did some random lookups and found the Eye Centers of Tennessee in Cookeville. They got me right in and took good care of me. I would highly recommend them

My mom got referred her for an exam and some testing and glasses. The whole experience was amazing. From the receptionists, to the assistants to Dr Johnson to Dr Johnson himself, to Whitney the one that helped her pick out the perfect frames. She is a very happy camper. We would 100% recommend this place! They were very informative and helpful and helped us to understand what was going on with her eyes. They were very thorough in their testing and pin pointed exactly what she needed! Thank you for a wonderful experience!

My 86 year old Mother walked in to just pick up her glasses and was asked to have a seat, someone would be right with her. Two employees were with a customer at that time. When one of the two employees finished with her customer, she just up and left without a word. Very rude, So my mother got up and left without her glasses. She said the staff used to be much better, friendly and knew their regular customers. Current employees don't seem to care if you're there or not. I would look around for better service, This business is not recommended.

The doctor seemed nice enough but I encountered several support staff that were over and above rude. The front desk was snappy and rude, then the person who came to get me was rude from the start when I asked about my son and I being separated for an eye exam since he is a minor, the one thing after another was just snappy and cold. When I finally did go back to my son's room, they were nice and joking around so maybe it was just a select few staff members. I called back to let them know they had our address wrong for billing purposes and again, super rude on the phone.

First visit: The staff upfront greeted us immediately before we even approached their desk. Very friendly and welcoming! The assistants in the back were so nice, professional and thorough! Dr. Johnson was amazing! He matched our personality and was very professional and thorough! I rarely ever leave reviews however the welcoming environment of this facility along with bedside manner, I couldn't go without leaving them one!

I would have never imagined eye surgery going so well. The staff in Cookeville and Crossville are terrific! Dr. Johnson is very nice, caring and compassionate. His staff done all my testing prior to my cataract/corrective surgery but he took the time to come pray with me. His nurse had ask for permission and I said absolutely. He prayed for me ask if I had any questions then said I'll see you in Crossville. I go back next week for the other eye. I couldn't imagine going anywhere else and couldn't recommend their office any higher!