Tennessee Eye Care

Dr Perry is my choice! I came new from out of state, with ongoing glaucoma not under control, allergies & other eye issues. Got me in, got med., got on a good system for my eyes! The only problem I have experienced is scheduling. I get to help others, by taking them to appointments here and other places. Everyone I have referred are happy with Eye Dr. but, the consensus are the same.... scheduling -1 appointment should not be required a 5hr appt. Yes this includes driving time.

Kailey was very helpful in fixing my frames after the Walmart eye center had messed them up. She was sweet and made sure they fit the way I needed them to. I would highly recommend.

I've been here several times now. My Dr is great and appears to be fluent in basic pleasant conversation, discusses my options, and answers my questions.....however, I can't say the same for support staff. After several visits, I would estimate that 30% of them actually have a personality or provide a pleasant experience.

Very thorough exam. Always very professional and helpful. Dr Mende is always fantastic.

I had cataract surgery appointment 9:45 and same day they had scheduled the the post op appointment at 2:30 pm which meant having my sister take me back to Lenoir City for the 2:30 post surgery appointment. I called Friday before the Monday surgery to reschedule the post op appt for the following day, Tuesday, as my sister who needed to drive me had a 4:30 appointment somewhere else. After leaving two messages the Friday before, they called me back to say they had no appointments the following day, Tuesday. I arrived on the surgery day went back home and then my sister drove me back for the 2:30 appointment. I arrived at 2:15, and By 4:45 (85 minutes after scheduled appointment) still had not seen the doctor so left so as not inconvenience my sister. The office called and explained that I could come in the next day at 10:15 am and to expect at least a one hour wait time. So it is. So this is what to expect. I believe that the doctors are good but they need to look at supply exceeding number they can actually accommodate. Cataract surgery is a money maker.

I went to the Harriman location a couple of years ago and the Dr there was fine. However the receptionist that was at check out was rude and condescending. Issue 1. Last year I was not able to get an exam because the practice was having issues with my insurance (Davis vision). Issue 2. Made an appointment well in advance for this year with new insurance, but due to expected bad weather I called more than 24 hrs in advance to cancel the appointment. The person I spoke to was extremely disrespectful and rude. Issue 3. I will be going elsewhere for my exams, but if you don't mind rude office staff and being talked to like you are beneath them, the doctors seem good.

First and last time visit. Although reception was kind enough and first 30 min preliminary testing was not unfriendly, the remainder of my 1.5 hr appt was less than friendly. I was ushered to my exam room without a hello or how are you. The optometrist came in without a hello or how are you, as well. Immediately began exam and sounded a bit irritated each time I had to view a lense more than once. Not once did I feel like they genuinely cared whether I was there or not. They seemed to be in a hurry, and rushed through everything.

Every time I go for an appointment with specialist doctor (Browning) the wait times are ridiculous. You are crammed into first waiting room purgatory with 30 of your closest strangers, most ringing, dinging and chatting on their phones. After 45min+ of that joy you get called back to get dilated and then join most of your closest strangers in second waiting room purgatory. There you can wait another 30 minutes (w/ obligatory ringing and dinging phones) until you FINALLY see your Dr for a QUICK 5 min visit (because HIS time if precious) and then you get ejected out the back chute into the pay desk area where you get to wait some more... especially if you are getting glasses. And this seems to be standard procedure here. Specialist or no, I am finding somewhere else to give my time and money to. If you want to try this place, you better have your whole day available to you. This place will use most of it. 2hrs for a 5 min visit... pretty bad scheduling in my opinion. Bring a book! And please... silence your phone