Abilene Eye Care

The staff was so helpful..The doctor she was amazing..She really helpful..I will be going back to do my eye exam hear..

I would not recommend these people to anyone. They lie so much it's unreal. They want to squeeze every dollar you have out of your insurance and you. I never been to an eye doctor that if the doctor ask to reexamine you or see you back in a week or two you have to pay more. In the beginning when my children and I went to them I asked the ladies at the front do the glasses have warranty on them before getting them and they were like oh yeah there's a one year warranty. I take the glasses up there couple months later because where the screw goes is striped the lady takes the glasses back there and glues in a screw that is entirely to big so I ask like what is this she said if it doesn't hold bring them back that I would have to pay for new frames WHAT?? What happened to the warranty?? Now if for whatever reason that TOO LONG screw would have stuck my 12 yr old daughter in the eye they it would have been a bigger issue. Now here I am having issues with my contacts like they are not strong enough okay fine I'll pay to go back worse mistake not only am I out of pocket $140 a pair of glasses I can't see out of but these suckers want me to pay more to come back in like what?? Because you can't get a good reading or the prescription right I have to pay more money. Mind you just for the frames alone were 200 a piece I got 3 frames and my contacts then on top of that had to pay money out of pocket for whatever reason that the insurance didn't cover. You people are a joke and a rip off.

This is the second visit my son has had here. Everyone is very professional and kind. The waiting area is nice and tidy. This is the first time he has gotten his prescription glasses from here and they are great and we got them quickly. I will definitely continue to take him here for his exam and prescription glasses.

When we came in for my sons appointment the first LADY as you walk in was very helpful and polite although my granddaughter was with me and they had a bowl of dum dum sucker's in a Halloween bowl and yes this would be her 3rd one but instead of telling my granddaughter politely that she didn't want her to have anymore as soon as she got her 3rd one from the bowl she grabbed it and put it on the the desk with her with a grimace look on her face ( the lady in the middle doing this) I understand 3 is a bit much but her look the entire time here was just a unpleasant feeling..not once did she ever smile! First time here and the last time here!!! Other two lady's very nice but the lady in the middle RUDE!!!!!

We've been going here for years and have always had great service. Usually, I take the prescription and get glasses elsewhere. This year I found a pair there and ordered them. Now, I will never get glasses anywhere else. I've been wearing no line bifocals for about 4 years and these are by far better quality lens. This best I've been able to see in years. Thank you for all your help!

If I could give this place negative stars I would. My 84 year old mother had an appointment at 2pm today. We arrived at 1:52. At no time did anyone tell us they would have to reschedule her appointment or that the Dr had an emergency nothing like that. At 3:09 my 84 year old mother said can we go I can't sit here anymore It's really sad when people think their time is more valuable than yours had she been an hour and a half late I'm sure that would not be ok. It was very unprofessional. We had a few more disasters in there with rude staff but it won't let me post that much. My mother's time is just as precious as Abilene Eye Care. Thank you very much for such a horrible experience I trusted in yall with my mother but I won't do it again. If you filed her Medicare I will contact the b.b.b. thank you

I came here and the people at the front desk and the people in the back were really nice.

First time last year I got my glasses/ eye exam done & they were so kind & professional. I called just now to tell them what happened to my frames (silly story) & they did not hesitate to help me in the best way possible! Right away they order me new frames & there I was stressing on how I could get my glasses fixed! I'm forever grateful I found them to take care of my family's eyecare needs.