⭐Customer Reviews
4.7
★★★★☆
230 reviews on Google
Dr. Shanks is very professional and friendly. He explains everything very well. His office staff is also very helpful and makes one feel very welcomed and comfortable. I recommended this place very highly.
I cannot say enough wonderful things about this office. From the moment I walked in, I felt welcomed, cared for, and genuinely seen (pun intended). The front desk staff (Andrew & Diamond) was kind and quick and the entire appointment flowed smoothly without feeling rushed.
The Dr took the time to explain everything clearly and patiently, answered all my questions, and made me feel completely comfortable. You can tell this is someone who truly cares about their patients, not just their eyesight, but their overall experience.
The office itself is clean, organized, have bottled water available and smells nice. Browsing the frames was actually fun (which I did not expect to say in my lifetime).
If you're looking for an optometrist + Staff who combines professionalism, warmth, and expertise, this is the place. 10/10. My eyes and I are very grateful.
Thank you again Andrew for such an amazing visit!
The front office staff are always so friendly, polite and helpful.The General Mgr Andrew is amazing and so helpful and knowledgeable.
He made trying on glasses and choosing a style very easy and fun. I left feeling confident and happy with all of the extra features he explained, especially the anti glare for driving at night. This is an awesome team and deserve a big praise!
Sharon V
The folks here really proved themselves in a great way! They really showed what an eye exam visit should be, from start to finish - and they did it with a smile!
Apparently the place that I used to go to got taken over by a new company. When I had called there, thinking it was my same eye doctor, I found out that she wasn't there anymore. I was treated rudely by the person on the phone and I decided to take my business elsewhere - And I chose these folks, My Eye Dr. I'm so glad I did!
Absolutely fantastic experience here! I wish I had gone to this eye doc before. Great customer service throughout, from my initial phone call, the exam and while I was getting my receipt at the end of the visit.
All of the staff are friendly, organized and professional. The doctor was great, wonderful demeanor and he knew his stuff. They are also military friendly and will take the insurance that active duty family members can get (possibly others as well - Call and ask, they'll let you know).
Wonderful experience here. I'm so glad I came here! Thank you to everyone at My Eye Dr. You're fantastic!
Dr Shanks and his team are amazing! They are always so nice and make sure you are comfortable during the entire process. Diamond and Ariel listened and answered my hundreds of questions and were so patient with me and im so appreciative of them. They worked so hard to get me the best deals on my glasses. Thanks to this team I was able to keep my original pair from the year before plus get a back up pair at an affordable price. Included a picture of my original frames
Great experience! Andrew was very kind, patient, and informative. He took the time to explain everything clearly and genuinely made us feel like he was trying to get us the best deal possible. Excellent customer service and very reassuring throughout the process.
Dr. Shanks was amazing. He was very attentive to my concerns and I coukd see perfectly with my contacts when I left. Diamond, Andrew, and Ariel were great. We are happy woth the service and will be back.
Best experience I've ever had!!! The staff was extremely helpful and kind. Andrew took his time to explain what my options are and the best discount he could offer. Ariel, Kori and Andrew definitely know how to provide excellent customer service, I will definitely be coming back!!
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[?]Frequently Asked Questions
Where is MyEyeDr. located? +
MyEyeDr. is at 3225 S 27th St, Abilene, TX 79605, United States, Abilene, Texas 79605.
What services does MyEyeDr. offer? +
MyEyeDr. provides comprehensive eye care including services for this business. Call +1 325-691-0101 for specific service availability.
What are the opening hours of MyEyeDr.? +
MyEyeDr. is open 9 am-5 pm. Closed on: Saturday, Sunday
Does MyEyeDr. accept walk-in patients? +
MyEyeDr. in Abilene accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at MyEyeDr.? +
Consultation fees vary by service at MyEyeDr.. Basic eye exams typically start from $50 to $150 in Abilene, while specialized treatments and surgeries may cost more.
Is MyEyeDr. equipped for emergency eye care? +
MyEyeDr. provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About MyEyeDr.
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
How to Get Help at MyEyeDr.
To visit MyEyeDr. in Abilene, call +1 325-691-0101 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Abilene?
Choosing a verified eye clinic like MyEyeDr. in Abilene ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.