Eyeglass World

Outstanding service Kitty!!!!!! I am a lady truck driver, I'm also 56yrs old so as we get older our eyes greatly change and I had started to notice my eyes stressed and straining over the last few months. My prescription glasses were at least 4 years old. It was time and my boss instructed me to go and get my eyes examined and get glasses so that I could drive my 18-wheeler safely. 01/17/26 I went to Stanton Optical i won't make that mistake again. I was greatly overcharged for lenses I never received. The associate Michael, who no longer works there, sent me to Eyemart Express to get lenses cut and when I did get there they locked the door as I walked up. So that's another week of driving on old lenses until I could get back to town another driver referred Eyeglass World. 01/21/26 Eyeglass world took care of me. I walked in with my prescription and It took a little over an hour and a half possibly two and I had a beautiful glasses and I could see so clear, I was in tears, I was so happy. *01/31/26 today's update. I got a call this morning from Stanton telling me my glasses were here to come pick them up. I told the lady I already have my glasses they're on my face Eyeglass World made sure of it on the 21st. Now I'm not a real good people person, which is probably the reason I'm in an 18-wheeler by myself, i'm a high functioning autistic lady with a whole lot of ADHD and OCD I have a hard time advocating for myself when done wrong so the anxiety of dealing with this was too much and I had already been instructed by Mrs. Kitty to go get my refund, they charged me for lenses that they never gave me. While I was on my way to get that refund this morning and decided to go back to Eyeglass World and ask Kitty how I'd go about doing this. This lady's got some backbone. She was so nice and helped me beyond what she needed to do and I can't thank her enough for her amazing customer service. She fixed everything with a phone call. I didn't have to stammer or stutter or struggle to try to get my refund at Stanton. She took care of it all of it and now I have a refund coming in 5 to 7 business fron Stanton Optical. Thank you, Kitty, for going above and beyond. You are a Goddess !!!! Forever grateful and always a customer. Cheri G. I will be a repeat customer!!!!! Thank you Eyeglass World Side note: The picture's below are of the computer screen of what I was charged.. Then with the so-called discounts that brought the price down now I have no proof but I bet that guy got fired cause he was embezzling money serves him right !!! What a jerk.

Edith, Kitty and Arian helped me out big time! I brought my old sunglasses to see if they could renew them (they were scratched and one ear piece was broken) and i'm just amazed by the results and how fast they took care of it. Really nice people who are really good at what they do, thank you!

I recently visited Eyeglass World with my elderly mother, where we were fortunate to work with Kitty, who displayed remarkable patience and empathy. She devoted ample time to explaining my mother's insurance benefits, guaranteeing we had a comprehensive understanding of our coverage. Kitty's guidance enabled us to optimize our insurance benefits, culminating in an exceptional experience. Eyeglass World has secured our loyalty and will be our top choice for future needs. Our sincerest appreciation is extended.

I recently went in to Eyeglass world for a new pair of glasses. I had the pleasure of working with Kayla, she was very patient with me while trying to find the perfect pair that I not only liked but were within my budget. Kayla is very knowledgeable, and it's obvious she really cares about her customers. I will definitely be back.

I've had a lot of bad luck, which includes a heart attack & the loss of being able to work again. On Medicare its pretty well known the coverage is not favorable, especially on a limited income. I stepped on my glasses & destroyed them. I had an old pair, but I couldn't see well. I had no choice but to try & get a new pair. I recently moved to Amarillo to stay with family, so I did a Google search to find a good place to go. Eyeglass World popped up with awesome reviews. I called & Lupe invited me to come right away. Lupe helped me find the right frames to support my Rx (the frames looked awesome). Trust me, Lupe knows what she's doing (other reviewers feel the same). I sat down with Kristina to get the prices. I fumbled with maxed out credit cards trying to figure out how I was going to pay. Ryan & Kristina recognized I had a big problem. Together they arranged for company sponsored hardship assistance. My jaw dropped. They made my glasses for free. I thank God 1st always, but without Lupe, Kristina, & Ryan this blessing would not have been possible. I remain grateful about what they did for me. My new glasses are perfect.

Kayla and Kitty were so very helpful in helping me find my perfect pairs. They had such great customer service. I'll definitely be back to see them again. Thank you for a great experience.

Cecelia & Kayla were so helpful & very welcoming! They both shared some tips to me on choosing frames that helped me find the perfect pair! The frames were pretty and also benefited my vision. It was like we had all met before, 10/10!!

I would like to share my experience at the store. After having an eye exam there, I received glasses that didn't suit me at all. When I returned to the store for a re-examination, the results were completely different from the previous time. I decided to go to another store, where they conducted another exam, and the results were different but this time accurate and correct. Unfortunately, I wouldn't recommend getting an eye exam at this store. The doctors are not physically present, and the examination is conducted remotely via a television, which likely affects the accuracy and reliability of the results.