La Grange Vision Center

Everyone was kind. It was quick. Was able to get my kids seen and myself at once but I honestly wish I could cancel the glasses order. It's too expensive. I was able to order 6 pairs for under $100 online and I paid $500 to Giddings eye care for only 3. Glasses aren't affordable through doctors offices. It's not Giddings eyecare. It's all eye care. It's cheaper to not use insurance and buy them online. The quality is just as good. I wasted a ton of Christmas money. Again this is not a Giddings eye care issue it's a whole. Doesn't matter what business you go to the price will be high. The insurance also said I don't pay for poly and they charged me for poly. so i was overcharged. Otherwise Clean, kind establishment that I'm happy is here.

La Grange Vision Center is a fantastic eye care clinic. Cindy , Zuemmy and Mia The staff is incredibly knowledgeable and friendly, which immediately puts you at ease as soon as you walk through the door. Dr. Deborah A. Thomas is highly skilled and takes the time to explain everything thoroughly, making sure you understand your eye health and any necessary treatments. The waiting area is comfortable and inviting, it's a calm atmosphere which I appreciate. Thanks to all of you for your services. I really enjoy my eye visit. I highly suggest La Grange Vision Center for your vision needs.

NEVER had an issue with this place until today. woman who answered the phone gave me attitude right away. instead of "hello" i was told to "hold on".. i simply asked for help getting my prescription, for a backup pair of glasses. she snapped at me saying my prescription was expired and asked what i wanted her to do, i asked her if she could give it to me anyways, and she asked me what for. she then cut me off before i could answer.. telling me when my next appointment was.. when i explained why i needed the prescription she gave me more attitude telling me she would email it when she had time at the end of the day. i called back explaining i needed it sooner than the end of the day and she snapped at me AGAIN! telling me she was busy and was in charge of billing and had more important things to do.. so telling me my prescription or emailing it (apart of your job) doesn't fit into your schedule? why are you working there? i'm the customer, i'm not supposed to wait on your timing. last i checked it was the other way around?

Very easy to make an appointment, extremely kind staff, took time to help me pick out glasses and fully explain my insurance to me and made sure I got the best deal! Highly recommend to anyone it's the same people at the La Grange office as well!

We are in La Grange for a wedding. We live out of state. My wife's brand new glasses (purchased in Missouri)had lens pop out. I called LGVC and they told us to come bring them in. They had them fixed in a few minutes and also noted another problem with the frames so she can take care of that when we get home. Very good business!! I would recommend to folks in this area!

So very thankful for these folks! My tired, old sunglasses needed new nose pieces. I use them for work because I drop and wreck them constantly. My husband was tasked with asking if they replaced them. I was ready to pay but they were kind enough to do it for free!! I'm new to the area so when I need new glasses, I'm coming here!

Staff has always been friendly. But over the past 9 years of doing business there was a few hick ups of prescription being way off and lengthy times upwards of 2 months for glasses to be ready but the last time was a deal breaker when my frames were damaged and they said it was covered under warranty and for the last 6 months ive been getting the run around being told they will be here soon we will call you when they are ready. Ive asked if they could in investigate the problem and they told me several times we will look into it and call you back. Ive never received a phone call back at all to date and this has been going on for 6 months.

The doctor was just great. We had a real conversation about all of my concerns and she allowed for me to explain what I was hoping for and she explained her responses and the details of my eye health to me at length is the most comfortable and thorough way. The office staff was all great and so helpful and I just was so happy there for my first visit!