Vision Source of Marshall

Dr Cody is one of the best doctors we've ever seen! We give thanks to him and his staff for their professionalism, courtesy ,kindhearted! If you want to eye doctor that cares Dr Cody is the one your looking for! We can thank them enough!

My husband I were on the way to a destination for vacation and 4 hours into the trip it donged on him that he forgot his eye contacts. Thankfully Vision source was there to save us! They gave us contact samples that would last for the vacation. They made it easy and seamless!

Probably one of the worst eyecare places I have ever taken my son to. He is on Medicaid, he broke his glasses, I came in to Get the frames replaced with a loss or damage claim, They told me that if I file like that, it would reset his full benefit date. so I pay for the frames out-of-pocket. I called Medicaid personally and they told me that it's not accurate,. I went back to get a refund on the frames so they could file it to Medicaid under damaged, and they would not do it. They would rather send a child that desperately needs glasses out without glasses than give me my money back and properly file it to Medicaid. This is not a place that cares about their patients. In response to vision source, it was my choice, whether or not to have it billed to Medicaid. A Medicaid representative, even called your office and told you that the information you were giving me was incorrect, but you refused to believe that. All that had to be done to come to a satisfactory agreement Was for you to file my son's replacement frames to Medicaid. You gave me information you thought was accurate on Medicaid, and it was not accurate. It was agreed that y'all would give me my money back on the frames, however, if I chose to get my money back on the frames, you would not file the new frames to Medicaid. You would send me back out with a broken pair of glasses for my minor child. Selfish petty and inexcusable That you would rather take what little money a person has then properly bill it to Medicaid. Even after a tier 2 representative called you to educate you that my son's policy had unlimited replacement for damaged hardware. You Are thieves and liars. And the people deserve to know that.

used to really like this office but after Friday will never go back they did not explain the appointment to my daughter n law and charged her extra for eye examination after we had just been there in Feb when they did not do glasses and contacts so wr got charged double for it if they would have told us we would have done it different I will get contacts else where and he just list 6 patients

I adore the entire clinic. They are all laid back and welcoming. The dr doesn't just do the exam and leave the room. He actually talks with you about what to expect and makes sure you know you need to come back if you're not comfortable in your new prescription! Great place. They're great with children too!

The staff was friendly and helpful. Dr. Whiddon is an excellent physician and I feel fortunate to meet him and be in his care. He genuinely listens to you and addresses any concerns you might have . He clearly explained my condition and discussed my options. I went home feeling a lot better.

The exam was thorough. The doctor took time to insure my prescription was good. He went over all the tests and talked over concerns. Everyone in the office was nice. They have a great selection of eyeglasses and didn't rush me to make a decision. I'm am very happy with the service I recieved today and plan to use them again in the future!

I really appreciate Dr Whiddon and the staff at Vision Source. They are welcoming and take time to explain the procedures and results. I love that it is an efficient process and I never feel rushed out the door or that I have wasted time. It is a very short wait up front in comfortable surroundings. May you all live in good health with joy and prosperity!