John Chong, MD

My visit went very well. The receptionist was friendly. Heather, Dr. Chong's assistant was kind and explained what was going to happen and Dr. Chong was equally kind and explained things well

Wait time is ridicules after they delude your eyes and almost forget you are waiting, and above all this Dr. Is very tense and jumpy not friendly at all, you ask questions you get short answer and he doesn't make you feel comfortable, my second time there and my wife one NOT comfortable at all.

He was talking excellent care of each patient and taking good old time with. Thank you so much, doctor

Met Dr.Chong for the first time today and had a great experience. From check in to check out, everything went smoothly. The doctor explained everything thoroughly and I left feeling confident that I'm in good hands. Very knowledgeable and proficient! The staff was just as competent and delivered excellent patient care experience! I highly recommend!

The staff were really nice including the technicians. The doctor's bedside manner was poor. He didn't seem to have much patience and was in a hurry. His demeanor was not as friendly as expected for a pediatric optho. He did however give good info and provided us with a treatment plan. I do appreciate that. However, I would not go back just because, as a health care professional myself, I know good customer service is a must and this was not it. Additionally, regarding paperwork, I was asked to initial a couple areas regarding refraction and dilation. My child was seen for something external not vision related. I told the secretary this was not necessary and asked if I still needed to sign, she said yes. I did tell the technician no dialation which she was ok with but proceeded with a vision check. The other part that seemed interesting was the portion I needed to initial although it was in Korean. She said it was the same as the above paragraph that I initialed so why am I initialing the Korean section? I didn't want to argue so I initialed it. *Edited to add more detail: Dr. Chong called me to apologize for any issues we had during our visit. He was accepting of my feedback and was appreciative of my honesty. He addressed all my concerns and stated he would do better in the future. I have changed my stars to 4 because it's not often that the doctor calls you directly to try to rectify the problem. I do appreciate that.

I just had my second visit in 2 years with Dr Chong and still encountered a friendly and efficient staff. Dr. Chong is very professional and thorough with his examinations. I highly recommend him, especially since he found cataracts in my husband's eyes.

I accompany my 86 year old mother to her appts with Dr. Chong. He is professional, knowledgeable, and especially compassionate. His patience and humor always bring a smile to mom's face.

I have been seeing Dr Chong for over a year. He's a great doctor and his staff is extremely friendly and kind. I called today for a same-day appointment, as I had an injury to one of my eyes and he was able to squeeze me in, even though his schedule was tight. His staff was very accommodating and kind. I highly recommend him!