Piedmont Eye Center

Dr Ceballos is great!! She is so caring and thoughtful. She has to be one of if not the best at what she does!! The 10 minute check in rule is a little ridiculous but other than that Piedmont is a great eye center.

The staff and Dr Bowers at Piedmont Eye Center are wonderful. Dr. Bowers performed my cataract surgery and did an excellent job. The entire staff is very efficient, competent and courteous. I highly recommend them !

DR Moss is an excellent eye doctor. Explained all his findings and any possible need for treatment in the future I appreciate his care for my eye issues. The staff were all excellent . They where very competent and very personable. My visit was very good.

Dr. Mark Paauw has been so helpful to me with my eye issues. He is so kind and caring. I've felt so confident and my cataract surgery was seemless!! I now have better vision than I've had in my WHOLE LIFE!! (20/30) What a blessing he is. The entire staff is polite and accommodating. Lynchburg is really fortunate to have this eye clinic available for the citizens of Central Virginia. Thank you and may God continue to bless your medical careers.

The visit was very professional and timely. The staff was courteous and knowledgeable. Dr. Saxton Moss is also friendly and very professional. Other than the construction, the building and grounds are nicely kept too. My overall experience was 10 out of 10. I do recommend Piedmont Eye to my friends.

Needed extra scans performed in prep for cataract removal...all the technicians "know their stuff," are easy to talk to, courteous, and professional. Doctor Paauw is thorough and takes the time to answer all questions and put patient at ease. He promotes faith in his abilities.

I was referred here by my eye doctor for cataract surgery. I set up my appointment, provided insurance information, and all demographic and personal information. I was instructed to take my contacts out for 2 weeks prior to my appointment (which I complied with) and I was sent multiple videos to watch in preparation. Two days prior to my appointment, I received a call from the office that they don't take my insurance. However, I had already checked and made sure they were in network with my insurance. There was no explanation provided to me. I was devastated, as my vision is crucial in my career as a nurse. I rechecked my insurance again to see if I made a mistake, however, it clearly shows them as being in network. I called back for an explanation and was transferred to a few different people until finally, someone who works with insurance claims told me that yes, they do take my insurance, but the "doctors just decided to stop taking it." This is unacceptable and poor management! I understand if I had just called for an appointment, but they already knew what insurance I had at the time they scheduled me. They should have kept the appointments that were scheduled not just cancel 2 days prior. Extremely poor customer service!

I had been seeing an eye dr where I live for 7 years until they said I had glaucoma just last month but never treated me for it. Then they told me I had cataracts and needed surgery. They were going to schedule me for cataract surgery. So I wanted a 2nd opinion so I went to peidmont today. All of the staff was very nice and no waiting time my dr was really nice and explained very plain. The good news was I dont have glaucoma and no cataracts. So they are honest and very thorough with all of the testing. I am very happy with the 2nd opinion. Suppose I would've stayed with my other eye dr they would've done cataract surgery and didnt even have them. I highly recommend peidmont to anyone they are wonderful.