Dr. Alan Toler

I found this place on my list of places that take my insurance. I took in my RayBan frames and after I got my eye exam which was the best exam I have ever got at an eye glass place because Dr. Toler knew what he was doing and was so nice, but they were able to accept my insurance and put frames in my RayBan Meta. Every other place I called said I had to buy them from them in order for them to put lenses in them and I couldn't buy them because I got these ones as a gift. But nevertheless Dr. Toler and his associates were the nicest people I have ever met. They were very patient with me and they showed that they cared about there patients. It reminds you of a mom and pop place. They care about the patient more than just making a buck not like those big chains that want take your insurance and see you as dollar signs. I will be recommending to everyone.

Highly recommend! They accept most medicaid plans, and they have the highest quality of lenses I have ever worn. No worn coating, truly lightweight thin lenses. Best polycarbonate available that they are committed to providing and getting covered with insurance. I have worn glasses since seven years old, and have fallen back in love with wearing them because of the quality. They are the best ones I've ever had, and they were free through my insurance. I would never visit a chain optometrist again because the expertise far exceeds any savings or convenience. It is worth the wait to change this to your main office. This practice is the BEST!

I did not feel that this was a great eye exam. I'm not convinced Dr. Toler gave me the correct prescription as he said my vision and astigmatism both improved, which is a pretty rare phenomenon. And truthfully, in my day to day, it feels as though my vision has gotten worse, so Im really not sure what to do with this "updated" prescription Additionally, I requested my paper prescription so that I could shop around for glasses being that their selection was extremely limited and honestly kind of disappointing. Stapled to my prescription, they gave me a weirdly aggressive pamphlet with lots of capitalizations and exclamation points of why I shouldn't get my glasses made from any other place. And lastly, there were bibles and crosses in the waiting room and exam rooms-- as a christian, I have no problem with worship and pride in your religion, but the doctor's office doesn't feel like the right place to display that. Overall, this was an unimpressive and perhaps even disappointing visit to the eye doctor and I will not be returning.

The best eye doctor!! He is thorough when you get a eye exam and he has a variety of eye glasses and affordable

Doc is amazing and very patient with kids. Explained everything they needed to do to care for their glasses and their eyes. This was the no brainer for us and so glad we found him plus he takes our insurance . Receptionist has a little attitude problem . Being in customer service you deal with all different type of people . Never over talk a customer . If something doesn't work for them don't be nasty and try to over talk them instead try to figure out a different approach thats works for both individuals . Doc 10/10 his receptionist 0/10 needs an attitude adjustment!

Ive been going Dr Toler for years...love the fact that he has old fashion ways in the sense that he remembers his patients .he remembers details of he's patients and ask about updates on my life/skills/other aspects of health, which affects your over all health..most doctors seem like they only remember your face and nothing personal

I was in a bad place after breaking my neck and becoming immobile. I live in Elliston and have no support. During transportation to Richmond hospital, my contacts were lost. My own Eye Center in Roanoke didn't offer much help, but the staff at Dr Toler's staff jumped in and not only provided me contact lenses, a storage case, but some lens care solution as well. Dr Toler even delivered my lenses to my hospital room during his lunch. Thank you Dr Toler. I can't thank you enough. W. Lee Dulaney Elliston Va

Great doctor but be careful with confirming your appt. Apparently the fine print says if you don't verbally confirm your appt within 48 hours of your appt you will forfeit your appt. As someone who works when they are open I don't have access to a phone to verbally confirm. Now I get to wait and hope they can fit me in during my previously scheduled appointment. Honestly not sure I'll be back as a result of the policy which is a bummer cause I really like the provider. This policy just doesn't fit into a working mom life for us.