Tom Kirkland Opticians Inc

I had an exceptional experience with this family-run optical boutique. From the moment I walked in, I could feel the warmth, professionalism, and genuine care that only a true family business can offer. Mr. Tom, Ms. Kim, and Susan each bring their own grace and expertise, and together they create an environment that feels refined, trustworthy, and welcoming. Mr. Tom handled my Jacques Marie Mage frames with the highest level of skill and precision. He took time to explain every detail, used the proper techniques and equipment, and treated my glasses with the same respect and delicacy I would. It is rare to meet someone who combines deep technical knowledge with such genuine kindness. Ms. Kim and Susan were just as wonderful, patient, courteous, and truly invested in making sure everything was perfect from start to finish. Their family dynamic adds something special to the experience: honesty, integrity, and a sense that they care more about people than transactions. I sincerely wish the business continued success. Their professionalism, their heart, and their dedication deserve every blessing and every customer who walks through their door. I'm grateful for their service and look forward to returning in the future.

Grade A Customer Service! They take Care of you personally and Individually which Makes The Experience The 1st Time Everytime! I'll definitely be back for Sure

Extremely impressed with the customer service. The professionalism as well as the quality of the glasses was outstanding! Highly recommend to anyone.

Best optician office in Richmond. Tom and staff always are hands on and have the latest eyewear fashion. Fast service for prescription lenses.

I have gotten my glasses from Tom Kirkland for YEARS! Best in town. Family friendly. Knowledgeable and helpful. I won't go anywhere else!

Great ambiance in the office, professional staff that take their time to ensure you get the frames you want and look good on you, everyone seemed friendly and caring, overall great experience!

Only great things to say, Tom & Family are very Beautiful People. Wonderful experiences and helpful each time I come in with a issue that I need help with. Especially the Eyewear, sometimes I don't know which ones to choose.

The selection of frames is a close 2nd to the level of service given everytime I visit the shop. There's not a better place to shop if you're in the market for a nice pair of frames!