📋 Eye Care Provider
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Willow Lawn Eye Care
📍 1601 Willow Lawn Dr Suite 254B, Richmond, VA 23230, United States
[x] Active Centre⭐ 4.7/5 (910 reviews)🏆 Expert Choice🕐 9 am-5 pm📞 +1 804-288-2202⏱️ 3 min read
Willow Lawn Eye Care
Eye Care Provider
1601 Willow Lawn Dr Suite 254B, Richmond, VA 23230, United States
Richmond, Virginia 23230
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www.willowlawneyecare.comOfficial Website
PIN Code
23230
Plus Code
HGJ2+XH Richmond, Virginia, USATimings
9 am-5 pm
Verified May 2026
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Willow Lawn Eye Care
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⭐Customer Reviews
TR
★★★★★
The entire staff is very professional, welcoming, and easy to work with. They keep the office clean and well managed, even keeping surfaces disinfected. I had no issue with my exam, working with my insurance, or payment when it came time. Dr. de Leon took excellent care of me, as well as Dr. Van has in the past. All the doctors that work in this office are professional and suited for anyone's needs. This is the only place I will feel comfortable getting my eye exam done while I live in Richmond.
AB
★★★★☆
Pre-check in can be done online, setting an appointment as well. Very handy. The wait wasn't bad, about 10-15 minutes. Everyone is personable, the doctors give comprehensive exam results and explain everything clearly. I have always been pleased with the perscriptions results.
BL
★★★★★
Staff was very professional and attentive to my questions and concerns. The exam moved smoothly to get my eyes checked. My eye Doctor was thorough with explanations. Thank you for destressing a stressful experience for me.
L
★☆☆☆☆
Not sure about the other optometrists, but the man I had was extremely rude and unhelpful about my condition. Would snicker and be sarcastic when I asked questions about treating my dry eye symptoms and how my current eye drops + ointment is not working. Told me I did not have dry eyes because my anatomy was fine (um my eyes literally feel like the sahara desert?) told me if Refresh eye drops arent working then there's nothing else that can be done. Went to an opthomologist later on and she said my eyes look very dry, and went on to give me prescription strength eye drops and had a treatment plan. I am completely confused why the optomatrist here did not mention prescription eye drops (I did not know this was a possibility) and chose to suggest I was lying about my dry eyes. I mean why would someone lie about dry eyes?? And also joked and said that I was just "unlucky", which stung as someone who can barely open their eyes in the morning and feel like a normal person. Like thanks for that lil quippy joke! Heres your $200 for not helping me and making me feel like more shit!
The receptionist was super nice tho, so it's probably just that one optometrist Gabayon or something.
SG
★★★★★
My visit was good. The doctor that saw me was extremely kind and great to work with and she made me feel extremely comfortable! That is always a plus! however, my issues still exist! I came in because my eyes are watery and they literally run 24/7 despite the usage of an antihistamine, eye drops, compresses, you name it! I felt then, and I still feel now that my tear ducks are clogged and require draining, and I just wish that was offered to me during that visit at least to rule it out. That would be my only complaint that me suggesting that could be the issue was not explored further.
BB
★☆☆☆☆
Sending text threats of $50 fees for not CONFIRMING appointments is wild practice that would never hold up with insurance or credit card policies.
Your front office staff laughing and speaking over top of patients calling to confirm the appointment cancellation as a result of terrible policies is equally unacceptable. Convenient how you can text threats but not text confirmation of appointment cancellations.
I will report this practice to my insurance company for awareness of fraudulent practices. Enjoy your audit!
Based on the other reviews here, your terrible policies and unprofessional staff saved me from further frustrations with this practice. Have the day you deserve!
MM
★★★★★
The most thorough eye exam I have ever received! Dr. Van was amazing, kind, so knowledgeable, and you can tell that she actually cares about her patients. She answered all my questions, which I feel like I didn't really have any because she explained everything. I normally feel like just a number but definitely did not here. So glad found this place!
Also, working in healthcare I found it so refreshing to see her helping out her staff when things got busy. The ladies at the front desk were fantastic too!
CB
★☆☆☆☆
My daughter asked if they accept VSP insurance and they said yes but they are not in network and they did not state that to her. Just for an exam for contacts she was charged $159. That's false information to get more money. Inform patients that you are not in network so they can go elsewhere and not have to pay more. Everyone is trying to gouge for an extra buck. Sad!
📈Quick Comparison: Top Eye Clinics in Richmond
| Name | Rating | Phone | Link |
|---|---|---|---|
| Willow Lawn Eye Care Current | ⭐ 4.7 (910) | ✅ Yes | View Details |
| RVA Eye Care Optometrists | ⭐ 5 (1191) | ✅ Yes | View Details |
| Ridgefield Vision Center | ⭐ 4.9 (1218) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Willow Lawn Eye Care located? +
Willow Lawn Eye Care is at 1601 Willow Lawn Dr Suite 254B, Richmond, VA 23230, United States, Richmond, Virginia 23230.
What services does Willow Lawn Eye Care offer? +
Willow Lawn Eye Care provides comprehensive eye care including services for this business. Call +1 804-288-2202 for specific service availability.
What are the opening hours of Willow Lawn Eye Care? +
Willow Lawn Eye Care is open 9 am-5 pm. Closed on: Sunday
Does Willow Lawn Eye Care accept walk-in patients? +
Willow Lawn Eye Care in Richmond accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Willow Lawn Eye Care? +
Consultation fees vary by service at Willow Lawn Eye Care. Basic eye exams typically start from $50 to $150 in Richmond, while specialized treatments and surgeries may cost more.
Is Willow Lawn Eye Care equipped for emergency eye care? +
Willow Lawn Eye Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Willow Lawn Eye Care
At Willow Lawn Eye Care, we provide comprehensive eye care services to patients of all ages in Richmond, Virginia. Our team of experienced optometrists is dedicated to ensuring your overall eye health and vision, offering personalized care and a warm, welcoming atmosphere. We prioritize patient comfort and satisfaction, offering convenient appointment scheduling and state-of-the-art equipment for thorough eye exams. We also specialize in treating various eye conditions, including dry eye syndrome, and offer a range of services like contact lens fitting and myopia control. Our commitment to providing high-quality care and a positive patient experience has earned us consistently positive reviews from our satisfied clients.
How to Get Help at Willow Lawn Eye Care
To visit Willow Lawn Eye Care in Richmond, call +1 804-288-2202 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Richmond?
Choosing a verified eye clinic like Willow Lawn Eye Care in Richmond ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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Claim This Listing🕐Opening Hours
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| Monday | 9 am-5 pm |
| Tuesday | 9 am-5 pm |
| Wednesday | 9 am-5 pm |
| Thursday | 9 am-5 pm |
| Friday | 9 am-5 pm |
| Saturday | 9 am-5 pm |
| Sunday | Closed |
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📍Nearby Centres
806 m away
1.3 km away
2.8 km away
913 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJCZbf5msUsYkRj8QJx1n9NCY
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJCZbf5msUsYkRj8QJx1n9NCY
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