Visual Connection

I had an appointment at the Visual Connection about a month ago in Belfair. Dr. White marsh and all of his staff were really very nice. My appointment didn't take long at all. I was able to pick out my glasses and order them the very same day. The whole experience was really great, I was very pleased!

My father had an appointment today which was scheduled a month in advance. Upon arriving, we discovered the office was closed for whatever reason. A courtesy call explaining why your business was not operating would have been nice. Thanks for wasting our time. We will never come back and we will make sure to let everyone know how poorly your treat your clients.

The entire staff, from the ladies with their friendly faces who greet you at reception, to the optometrist himself, were nothing short of kind, helpful, and pleasant. I was truly impressed with their hospitality and willingness to be helpful! The doctor was obviously pleased to be able to explain exactly what was going on with my vision, and how to correct the problem. He genuinely seemed happy to be able to improve my ability to see! My insurance covered nearly everything and I never felt pressured to buy up sales. The wonderful woman who helped me pick frames helped me stay within my budget without making me feel bad for not spending more money with them. I have not worn corrective eyewear for decades, and needed an extra bit of help picking something that fit my face. I was met with patience and encouragement through the whole process, and she even went into the back to get more frames for me to choose from! I would recommend these folks to anyone!

I happened upon The Visual Connection with a set of glasses that had been placed open on a table and then inadvertently flattened by a large box. Had I been able to put the glasses on the temples would have gone straight up rather than on my ears. Rather than jump to sell me a new frame, Meg accepted the challenge of repairing them. After less than ten minutes she walked back with the glasses fixed. It's one of those times I really wish I had taken before and after photos. Then it that wasn't enough all she wanted was a smile for her time & talents. Just based off Megs friendliness & willingness to help is enough for me to recommend The Visual Connection.

Great experience. Doctor was very thorough.... more than any other with whom I have visited. The staff was congenial yet professional. I would recommend this office without hesitation (except to purchase frames and/or contacts -- both are way overpriced).

I can see! For years I've been struggling with my vision, and to find out my prescription has been wrong from a diagnosis from a different Doctor, different place. Until I came here. The Doctor here Was so thorough and kind. The office ladies were also the absolute best. I can't rave enough how happy I am that I came here.

Excellent service. Very friendly staff and very helpful. The optometrist was very through. He was fast and accurate. Someone you can trust. The staff will do anything to ensure that you are satisfied with their service and product's. The only problem that I experienced was that the address and name of the business were very difficult to see in either direction. The business looks like someone's home. There is a small sign out front with the business name on it. But, the logo abscures the name, and it is easy to miss. As you head north on Wa-3, it is best to look for Les Schwab on your left; followed by a barbershop. The driveway to Visual Connection is right behind the barbershop. It looks like you are going uphill until you make a quick left into the parking lot, next to the small sign. The entrance to this business will be on your lefthand side. The business shares its building with Ehresman Family Chiropractic business. If you are heading south, look to your left and look for a stone retaining wall. Again, the sign is easily missed. So look for the barbershop on your left and look for that uphill driveway. I highly recommend Visual Connection.

Optometric appointment went well, but upon picking up my glasses the receptionist was rude and argumentative regarding the misfit in size with my frames. I've worn glasses since I was in 3rd grade, I know they must fit your face, so to be argued with when the glasses were almost child size on my face is unacceptable. The other employee who helped me pick a new frame today was much more respectful, but I do not appreciate the condescending attitude or questions that came from the younger front desk clerk. Her behaviour should be reprimanded as it is off-putting.