Eastern Shore Eye Care

So proud of my boy and all the challenges he overcomes on a daily basis but especially today. At his wellness appt a couple weeks ago the Dr detected an astigmatism so she sent us to the optometrist "just to check him out". He did so good, despite not liking the drops. The tech was so patient with him and the Dr was phenomenal! It helps that he has his own adopted son on the spectrum. Thank you for easing this worried momma's heart today.

I had the pleasure of taking my 4 yo grandson to see Dr Shrock. We were told Hays has a stigmatism and I wanted to know the level. Dr Shrock and his team were fabulous! They had so many techniques for working with kids that blew me away! Hays is not a sit still kind of kid but this journey was simple and precise! And each part of the tests kept his attention focused on what needed to be done. Anyone that brings their children here will know they actually create the environment to get the most precise results ensuring the glasses or contacts will work correctly providing them with the best clearest vision possible.

My husband and I both had appts yesterday with Dr. Lindsey. He's diabetic and had the best, most thorough exam he's ever had. Mine was great as well. Everyone was super friendly. I would highly recommend this place!

Thank you for the positive welcome and dignified treatment at Eastern Shore Eye Care. Dr Dunn and his staff were very professional and genuinely caring throughout my appointment. I heartily recommend Eastern Shore Eye Care for your eye care needs.

You're not going to find a better optometrist or more friendly\experienced staff than at eastern shore eye care. They have went above and beyond every time we have come into the building. Dr. Schrock, Dr. Terry, Dr. Dunn, and Dr. Lindsay are all outstanding and truly care about their patients eye health.

BEWARE: Up-charging liars! The doctors or great and so are the techs; HOWEVER, the sales people are liars. They lie for a sale and it's disgusting. I ask if they added anything extra to the lenses and frames and the woman lied to me saying there was no additional fees or add ons to the price of the lenses and frames. I didn't know they charged me for extra add ons until I check out and they give me a receipt. We never discussed add ons to lenses other than when I was making sure there wasn't any hidden fees or adds on I didn't know or want. She just added them without disclosing it, and LIED to me saying there wasn't anything I'm paying extra for. I tried explaining to the desk and they just gave me my refund without apologizing or having empathy for the unethical behavior of their employee. When I was on the phone with the desk, I told them it's illegal to charge people with hidden fees and hidden extra charges. Their response was "well I wasnt there". They never gave me assurance that they dont try to cheat their customers. They never gave me assurance that they will try to do better in the future. Honestly disgusted. There's enough corruption in the world. Corrupted liars need to be held responsible, including the business that supports that behavior.

Sarah at the front desk, Anna the Eye Technician, the Doctors and other staff are kind, professional, knowledgeable and always have provided me with the best eye care! My son had an eye emergency after hours and they did not hesitate to come back in to see and treat him! I'm so grateful!

I went in for an eye exam. My appointment was at 3:20pm. They saw me at 3:26. Through a comedy of errors, including their computers going down and way too many people being seen for the number of staff they had on duty, it took them an hour and a half to complete my eye exam. There were no apologies, no acknowledgement of how much of my time they wasted. They clearly have more business than they can handle and they don't care about providing a positive customer service experience. My family is going to find another provider and we will let everyone know about the horrible customer service provided by Eastern Shore Eye Care.