Alabama Vision Source

Thanks to Alabama Vision for a very encouraging appointment on January 12,, 2026. As a new patient, all of the staff made me feel welcome and well taken care of. The testing was thorough and relatively easy Dr. Chandler gave me information on preventive care and took the time to explain the importance of the regimen to better protect my eyes from further damage from macular degeneration. He put me at ease and gave me a plan for future treatments. I feel secure in his diagnosis and how he plans to proceed. After having been treated by several top rated doctors and renowned clinics, I was given more information and assurance than ever before by Dr. Chandler at my first appointment. I would like to recommend Alabama Vision.

Dr. Chandler was absolutely incredible during my annual eye exam. He is very thorough and truly one of the kindest humans I think I've ever encountered. The entire office staff, from the time I walked in until I walked out, was pleasant, helpful, and knowledgeable. 10/10 highly recommend!

My eyeballs have been itching and I had tried everything. I called in the am and they gave me an appointment that afternoon which I forgot but they let me show up late did through exam and I am to start new drops and do a couple of checks to make sure it is working. Doc was great and so though and she understood my service dog was worried about me and talked to her letting her know she was helping me - made me just love the clinic even more

Dr. Chandler and her staff were absolutely amazing! It was such a short wait, and they were able to get me in quickly for my new patient appointment. They were extremely thorough and addressed all my concerns. Jeremy did a fantastic job of fitting me with the correct prescription, and Dr. Chandler was so intelligent and informed.

Kind, compassionate, friendly and professional staff and doctor. I love Dr. Chelsea and Dr. David Chandler and the staff is amazing! God bless them every day!

I have been a patient here for probably close to 10 years off my estimate since I have lived in Jacksonville. I have never had any issues in the past and have always had great experiences for my entire family. I am retired from the Army and have Aetna Vision insurance and Tricare for regular medical. I scheduled an eye exam for my wife and the office asked if I wanted one for myself. At first I said no because I have started my healthcare with the VA. I eventually scheduled an exam for myself. Every exam I've always had to pay the $39 for whatever the scan insurance doesn't cover. I was shocked to receive a bill for $128. I called and spoke with Ashley and she couldn't explain why my insurance didn't cover the exam. She said that the insurance company has changed things since my last exam. I called Aetna and found out that a claim had not even been filed. She spoke with Ashley and learned they filed the claim to my health insurance and not my eye insurance because the VA said I was pre diabetic and I checked that box on my health history questionnaire. I told Ashley that I am not diabetic that it was pre and she said it didn't matter. There was nothing different in this eye exam than any other exam I have had in the past. I will not be going to this clinic for another exam. They lost me as a patient but they have plenty others so I am sure it will make no difference to them.

Had annual eye exam today. Everyone was very professional , efficient & fast ! My wife & I always go at the same time. Dr Chelsea is very approachable with any concerns. I like being a boring patient as well.

I went for my first eye exam with Dr. Chelsea Chandler. She and her staff were very professional and moved me through the various exams quickly. I was impressed with the office and the swiftness of the staff. I will definitely be using their services from now on.