Optical Dimensions

This was probably the worst place I've ever been to for an eye exam. Fees were added that were covered by my insurance and I was told it was because the insurance company would not reimburse them in the future. Now please tell me why is that on me (the customer). When questioning the charge I was told by the office manager that all their other customers are grateful they bill it that way. Needless to say I will not be going back and I loved the doctor. He was very nice. But I won't be taken advantage of about my money.

I was speaking to the first receptionist she was very professional she goes to hand the chart to the other lady she has an attitude and she looks at us saying have a seat like I was a child with a rude tone. She was an older blonde woman I don't know her name when I left I called to get the corporate number the same lady answered she tells me there is no corporate number and no complaint number and let me know she was the one I had the issue with I told her she could have talk better to customers than what she did she proceeds to apologize being sarcastic they get zero stars from me.

Always prompt and not a wait to be seen. Dr. S is very sweet and thourgh and friendly staff. I have recommend the office to many.

I've been going here for years since I was around 13 yrs old & now going on 30 lol but I've never had any issues. Dena specifically is amazing, everytime I come in she's never not helpful, I'm an indecisive person when it comes to choosing glasses & she's beyond sweet & helpful on assisting me & making sure I get what I want without feeling rushed. I definitely love her & her energy. Thank you Dena

I went here as a teen and now he sees my teen daughter sweet guy great staff!!

I had the pleasure of meeting Maria, Dena, and Debbie today at Optical Dimensions. They were absolutely fantastic. They were welcoming, friendly, conversational, and so much more. They were able to provide me with exceptional customer service. I can tell this is how they treat all of their customers. If you are going to other places for your eye needs, I can tell you this ........ you are doing yourself a disservice by not going to Optical Dimensions and having these wonderful people assist you.

I've always enjoyed coming here and I've been coming here for years. Today was a rough visit at no fault of theirs. I have menieres disease and today's visit triggered an attack of vomiting and vertigo. The staff was so great and understanding! Having attacks in public is never fun, but having an attack in public during a pandemic is worse somehow... But the staff never made me feel bad about it and they took great care of me. My mom and I were preoccupied with my well being that I can't even remember the frames I chose. I sure hope in like them!

Dr Sahawneh is by far the best in the business. He will give excellent service and spends time with you to make sure all your questions have been answered and to also make sure when you do leave there your are completely satisfied. He is a very humble and kind hearted Christian man. He loves his patients. I highly recommend him for all your eyes needs. 5 Star exam!!!!