Woolf Eye Care

From the second I walked in for my eye exam, the energy was just good. The two ladies at the front desk were so kind and welcoming -- you can tell when a place is genuinely happy, and this was that. The first part of my exam was smooth and informative. She explained everything clearly and made me feel completely comfortable. Then the doctor came in and I loved her energy -- super intelligent, but also funny and easygoing. She was thorough without making it feel overwhelming, which I really appreciated. Every single person there was friendly, professional, and just overall good vibes. I left feeling relieved, impressed, and taken care of. And let's talk about the most important part -- I'm obsessed with my new frames. They helped me pick the perfect pair and I'm genuinely in love with them. 10/10 experience. Highly recommend.

Very disappointing service. I have been seeing my regular Doctor here for over 15+ years and he is out on personal leave. I have always had my eyes dilated; he never pushed the pictures (which is an extra cost).Today the tech told me the doctor preferred the pictures. I needed to understand why since my doctor never pushed the issue or suggested I take pictures. I also have anxiety meeting new doctors which I shared with the tech so I needed to build trust with this new doctor. When I saw the Doctor, she said she heard the tech tell me it was her preference and that wasn't true. She said either works (so tech wanted to go home too?) and dilation takes 15 min and she already had another patient waiting from dilation and she wanted to do the pictures so "she could go home" and would waive the cost. It's wasn't about the cost but feeling forced to take these pictures. If the tech had dilated me when I told her to, the 15 min would have already passed and there would have been no additional time. I took off work early to meet my appointment and they wanted to go home? Why schedule appointments at that time if you aren't going to give patients the time they deserve.

I would give -100 stars review if I could. I wasted my money but even worse, I wasted my time with Woolf Eyecare office's frames quality. Choosing this office has been the worst decision I have made, I bought my glasses 7 months ago and I am still waiting for my third frame, all frames that I have received lasted less than a couple weeks, I have had to make them work somehow because I work full time and sometimes I couldn't dedicate time to get them replaced, not to mention I have paid higher deductible every time I receive new ones (it is not about the money, it is about the headaches and time I have invested into poor quality service and frames). And this last time they sent me a message saying my glasses were ready to be picked up but they didn't have them at their facility. Waiting and wasting my lunch break twice because of this situation. I highly recommend Akers Pearson Eyecare for your lenses frames, absolutely better quality.

Dr. Daet is my favorite eye doctor I've been to so far, she always explains everything in detail and is very personable. My glasses and contacts came out perfect with no issues. Highly recommend Woolf Eye Care!

Dr. Daet is the best eye doctor I've ever seen! She is so sweet and answered all my questions. Definitely would recommend to anyone!

Dr. Daet was awesome! She is so personable and answered any questions I had. The appointment went seamless and I love my glasses! Will be back and will be recommending this place and Dr. Daet to everyone.

I've been coming here for over 20 years and I always had a great experience. The last couple of years though the girls in the glasses sales in here have been so unbelievably rude. For the first time EVER, there was an issue with my glasses prescription and I asked for them to make it right. The girls in the glasses department made it impossible to work with them. They have been snarky, rude, condescending and all around horrible to work with. It really stinks because Dr. Woolf and Dr. Daet are phenomenal, but with those sales associates they're going to lose clients. I spend $500+ every year for glasses here and do not appreciate how the sales team treats me. I don't feel I should have to get the doctor involved and coming back 3+ times with the run around to fix my prescription. Especially with all the money my family and I have spent here over the years.

Dr. Daet is so kind and thorough! She explains things very well and made sure all my questions were answered. Definitely recommend.