Clarity Eye Care & Surgery - Kristin Carter MD

This office is top notch! Very professional, yet warm, friendly personal service. Dr. Carter is fantastic! Her staff is awesome! I would recommend them to anyone! Thanks!

She is an excellent eye dr. She is thorough and answers any questions you may have. Nice waiting area. Restrooms available. No patient privacy at the desk though. The lady who checked me in was gruff, in my opinion. Wanted me answer questions on my paperwork that I didn't have answers to because they were too remote in time. Then you can hear her whispering to her co-worker. Strange stares while being escorted to the exam room. Jessica was doing my preliminary exam and she was very nice and patient.

I Had eye surgery on 10/24/23 and Dr Kristen Carter and her staff were amazing! They made me feel very comfortable, safe, and very confident that I was in trusting and caring hands. The office of Dr. Kristen Carter is well managed by reputable, knowledgeable, caring and smiling staff as is her surgery office and her assistance's there. Every time that I had to come to the Swan office for my follow up appointments, the staff here greeted you with a smile and were very professional and caring. If anyone should ever need eye care or surgery this is the place to come for you truly are in the best of hands. Thank you so much for all that you do and who you all are, " An incredible, and very Special Doctor, who is very knowledgeable in her field, honest, trusting and very caring, with a wonderful Staff!

I have been a patient of Dr.Carter for several years. Two cateract operations later my vision is better than I could ever imagine. Her office is a dream for the patient. VERY well run, courteous and efficient. When emergencies arrive they answer phone, follow up and really take care of the problem NOW. Only wish the rest of medical field in Tucson would follow her lead. Thank you Dr Carter and staff.

I give Dr Carter and her staff an unequivocal 5 Stars, having recently completed cataract surgery in both eyes. The entire experience with both office visits, and surgeries was totally stress free. Dr Carter explained everything clearly in advance and answered all my questions. She is very easy going, friendly, and instills confidence. This is coming from someone usually very critical of medical doctors. Great results, great job, Dr Carter and staff. Thank you.

My experiences with Dr. Carter and her staff were all excellent. As a businesswoman, I appreciate how efficient everything works in this organization. One on the many things that impressed me was how when one needs to phone the office and nobody answers (either closed for lunch or for the day, etc.), you do not have to put up with an electronic voice or worse. Dr. Carter herself has recorded the messages you hear, making you feel important as a patient. Such a small thing, yet so very nice. If only more firms would do this! Also, while you're waiting for a doctor or aide to come into the room you've been assigned, learning videos play on a screen, which is really very helpful, and makes the wait time fly by. In fact, there's lots of computerization with this office, and I appreciate the efficiency. Appointment reminders came to my e-mailbox regularly; a big help for remembering. Patients can also go online to read visit summaries, etc. I just finished my second cataract surgery, and both eyes are functioning very well, with 20/20 vision in each. I asked a whole lot of questions, and I just know that most of them are asked many times each day. Nonetheless, I never felt rushed or like my question wasn't important. It was the same whether Dr. Carter herself (and I know she's very busy!) or one of her super staff was asked the question. I'm pretty sure I also asked some of the same questions multiple times myself (I was very nervous!), and everyone showed much patience and kindness. Every little detail was explained to me so that by the time I went into surgery, I felt confident that I would be getting the very best. I understand that not everyone has the outcome hoped for, but by the time I went in, I was ready to accept whatever it was; I felt prepared! The Anesthesiologist was everything I could hope for; she made me feel so comfortable. The reception folks and the nursing staff at the surgery center were all outstanding as well. Thank you Doctor and staff of Clarity Eye Care and Surgery. I'm so glad I was referred to you. -Connie Sanzo

Because of some eye issues I've been having over the past couple of years, I had to undergo some testing before my regular appointment this year. When I showed up for my testing, the receptionist started things off with, "Ms Cherry, it seems that they didn't schedule a followup for you..."after which I pulled out my phone to double check and stated that it was scheduled for two weeks after. (It seems that someone forgot to hit the save button when scheduling me six months before.) It took a few days, but thankfully, they were able to squeeze me in and I got to keep my previously un/scheduled appointment. Other than that, Dr Carter's office staff have been most professional, efficient and kind. While getting the ol' peepers checked isn't my favorite thing in the world, Dr Carter makes it a pleasant experience. I would highly recommend Clarity to anyone looking for a new ophthalmologist.

Can't comment on the doctor or the care but their office people need to be better. Had an appointment for which I waited a month and a half. Took a day off work, drove one hour to arrive only to have them try to tell me I cancelled the appointment and the day I cancelled. Looked at my phone log, I had NOT called them at all that day. They GAVE AWAY my appointment I had waited so long to attend. They had a "sucks to be you" attitude. Can't help you. Someone there gave away my appointment and tried to blame me for it.