Baker Eye Institute

I had a chalazion removed from my right eyelid and had a terrible experience. Because of my anxiety Dr Baker said he could remove it at the surgery center in Conway. He said I wouldn't feel a thing. From the moment I got to the surgery center I was telling the staff that I was extremely anxious. They took me back and put an IV port in my arm. They said to be sure and tell the nurse anesthetist about my anxiety. I was in a room, by myself, for over an hour. Nothing to distract me. The nurse anesthetist came in and I told her about my anxiety and she assured me that I wouldn't know or feel anything and that she would be sure to come in a few minutes early to make sure I was "out". She came in, gave me 6mg of versed (I believe) and as soon as she moved the doctor was there. He said, "How are you doing?" and I replied, "Extremely anxious". He then proceeded to start working! Turned my eyelid inside out, etc. The whole time I'm saying (basically) "OW, OW!" and clutching the table so I don't swing at him! I waited until my follow up appointment so that I could discuss this with him. His response, "Well, it's over now. I'll see you in a year." I drove an hour to the center and now have a bill that is almost $1000! If I had known that I would feel, and know, everything I could have had this done in the office. Actually, I would have gone to another doctor! This guy has no "bedside manner" and appears to be in this just for the money! My surgery was on August 18th, and I decided to wait to address this until I was in person at my follow up appointment, yesterday, September 16th, instead of going straight to a negative review. I wanted to speak to him about the experience. But, you know, "It's over now". He doesn't give a rip. I will NEVER recommend this guy!

I've had to have many pieces of metal taken out of my eyes over the years as a Pipefitter and Dr. Baker was the most professional out of everyone that's ever taken something out of my eyes. This guy knows exactly what he's doing, and he's very skilled at doing it. I'll never go to another eye doctor in this area again!