Ennen Eye Center

I am very happy with Ennen Eye Services!! I was told about 4 years ago I needed cataract surgery and they wanted to schedule it right then, also been to several eye doctors trying to get a prescription right, paid a lot of money several times for glasses and could see. Better without them, Dr Pratt told me I have small cataracts but not ready for surgery and I just need reading glasses!! I was shocked and so happy, finally found someone not out to just get your money!! They are awesome!!

I have never had such a thorough eye exam in my life. Ennen Eye Center is amazing. They were so kind to me, my Mother and helpful explaining cataracts and surgery to me. Dr. Rodriguez was very kind to my Mother as well as me in asking questions. A good "bedside manner" is so hard to find. I'm looking forward to my upcoming eye surgery at the surgery center and I'm very confident Dr. Rodrigues will do an amazing job to help me see again!!! I appreciate you all so much.

I felt listened too. My technician was very professional and cared. She, I felt, was very knowledgeable and genuine. My Doctor was up front and kind. Very knowledgeable and explained everything to me so I could under, answering all my questions with patience. Will request him in the future. Even the atmosphere was welcoming! Overall a great place!

I had a cataract from my right eye removed in December and the second one removed from my left eye on Jan 14th 1926. I wore Trifocal glasses before the removal of my cataracts and now I may or may not have to wear glasses. The doctors, nurses, and other support staff were all wonderful. They were very kind, courteous and didn't mind answering all my questions. They all took excellent care of me before, during, and after my eye surgeries. I definitely highly recommend Ennen Eye Center for your Cataract Care!!!!

The customer service experience was AWFUL. I will start by saying that the day prior only towards the end of the day a request for my medical history was made so I called back the next morning (day of appointment) to respond only to get a voicemail that is full which I was unable to leave a message or give any info. At my appointment, It was about 15 minutes beyond my appointment time so I approached the front desk (remind you I had to wait until the reception staff was done chatting before any attention was provided- it appeared thier chatting was of higher importance than the scheduled patients needs) to advise I did need to be leaving by 4pm. The receptionist immediately then tells me I can reset you but I did explain I prefer to keep my appointment and if I was not going to get out by 4pm then I need to reset so I asked again if that is the case and she bluntly said "NO" with an attitude. She then prompted again to reset and I advised I will not be resetting (due to the way she was already handling the matter).I called back to speak to the office manager that observed all of this and instead of taking my complaint she swiftly said the receptionist was not rude. So there is no means for a patient to make a complaint even regarding customer service when the office manager is not addressing them nor providing options. While this may seem minor to this business, the way it was handled by the office manager was very unprofessional. Hopefully the owner reviews this feedback and can make improvements on the customer service side of matters. I have been a previous patient of Dr. Ennen and years ago the office staff book my child an appointment and totally an error as Dr. Ennen apologized since he was not seeing children at the time. Overall, it seems to me given the office manager cannot address managing voicemails to the point patients cannot leave a message nor is she neutral in customer service and lacking in her professionalism this could be a time to re-evaluate front desk staff and customer service, especially office management. This is not a reflection of the medical provider but be aware this was my experience with thier office staff/management.

Great experience. I was able to schedule and appointment quickly. The appointment from start to finish lasted less than 30 minutes. They have high tech equipment that allows them to perform more tests on your eyes that other places. Ennen has the largest selection of frames that I have ever seen. I had my Son make an appointment for the following week, and he had the same pleasant results. Their prices are incredible and lower than others.

February 25th was my first appointment with Dr. Chris Rodriguez my ophthalmologist with Ennen Eye Center regarding cataracts surgery. I was quite nervous and surprised. Nervous to even talk about being awake and cutting on my eye's, then very surprised when Dr. Rodriguez and his team of professionals had me very relaxed and convinced I was in the right place. They listened to me and answered all my questions. The hardest part of cataracts removal is deciding which lens you want to live with. Thank you Dr. Alan King for recommending Ennen eye Center to me, best decision I've made in a long time. Pam Tull

I had cataract surgery at Ennen, due to my circumstances I needed to choose Light adjustable Lenses, my experience has been far beyond expectations. The Ennen Team has performed well. The surgery was painless and everything since has been great. The adjustment provided results beyond my expectations, I can see distance well, and I can see intermediate and read without glasses. It's pretty great and I am glad I did this. The Ennen Team has been great.