Elite Eye Care: Cade Wilson O.D.

Great optometry facility. I've seen both Dr. Fowler and Dr. Wilson and they are both very nice, thorough, and explain everything to you that's happening during your visit as well as answer any and all questions you may have. The staff has always been friendly and they help you with everything from how to insert and remove contacts for first time users to repairing minor damages with eyeglasses. Overall, excellent.

Dr Fowler was wonderful. He made me feel comfortable and well taken care of as he fitted me for new contacts as well as new glasses. The staff is always extremely nice and helpful. Before moving to town, I used to drive an hr just to go to Elite Eye Care! They're the best and make every visit a delightful! I highly recommend!! Thank you!

At time of the appointment I paid in full for my contacts. Not only did they forget to order my contacts, but when they came in 3 weeks later, the office manager refused to give them to me until I paid for the appointment in full. Unfortunately, I fell into insurance fraud and communicated to their insurance lady, Brenda, that the kinks were being worked out and that they will be paid what is owed. She mentioned if I would just pay $25 now, they'd release my contacts. The next day I went to elite on Highland to pay the $25 so they'd release my contacts (again that I have already paid for in full), but they wouldn't let them go unless I paid $45.... Needless to say, I'll be finding a new eye clinic. Very poor costumer service for a patient who has been loyal and timely with payments for years.

I've been a customer for over 15 years and I've seen both Dr. Fowler & Dr. Wilson in that time. I appreciate the in-depth exam that I receive, and I've never had a problem with the glasses either. Friendly & efficient staff, and their newer location is pleasant as well. I would recommend Elite with no reservations!

Almost my hole family went today. Took us 2 at a time. Girls were great. The Doc was Owsome. They are great with kids. Grandson (5yrs.)couldn't stop talking to him. He went couple weeks ago. That's why we decided to just take hole Family.

I've been trying to get glasses from this place for over a month and I give up. They win. I went in, I got my eye exam and my prescription. I ordered my glasses for frames I had brought with me. I asked for glasses that were basically just bifocals with a reading prescription at the bottom. No real prescription needed for medium to far distance. The first pair I got had one tiny pinpoint at the very bottom of the glasses that could be used for reading. This of course made reading next to impossible. I brought the glasses back and again explained what I wanted. That time I was originally told by the person helping me that what I wanted was not possible. I showed them my old glasses from Walmart and said those had been made in the way I needed so somehow it was possible. They then had my instructions from my previous glasses, sent to them from the previous store. They said they would make them exactly like that. They didn't. Instead, they made the entire lens a reading lens. Like I said, I give up. Their glasses cost twice as much as any other lenses I've ever bought anywhere else in town and they can't even make the lenses you ask. I think they just try to wear you down until you go away because they know you can't get a refund. Well, congratulations you win I guess. However, I won't be back. Also I am a physician and will let all of my patients know not to come here. Edit: I was contacted by an Elite Eyecare, and they did offer me a refund which they processed relatively quickly. I've changed my review from one star to a four-star, because although they couldn't get me the glasses I wanted, in the end they made it right.

Always a pleasant experience. Have only ever seen Dr. Fowler there, but he and all the staff are always polite and helpful. I have been to other optometrist, but from now on I will never go to anyone else other than Dr. Fowler at Elite Eyecare.

not only did i lose medicaid slot because eye exam was not properly noted i lost my slot for glasses and have had to go without glasses for thia whole year. would definetly not recommend..been with same eye doctor for 10 years and was majorly let down. and suffering withoit eye wear because of their negligence