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Costco Optical Department

📍 2207 W Commonwealth Ave, Alhambra, CA 91803, United States
[x] Active Centre⭐ 3.2/5 (32 reviews)🕐 10 am-8:30 pm📞 +1 626-458-2236⏱️ 3 min read
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Costco Optical Department

Eye Care Provider
🏢
2207 W Commonwealth Ave, Alhambra, CA 91803, United States Alhambra, California 91803
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PIN Code
91803
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Plus Code
3VQ2+RH Alhambra, California, USA
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Timings
10 am-8:30 pm
Verified May 2026
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Costco Optical Department

📞 +1 626-458-2236
📍 2207 W Commonwealth Ave, Alhambra, CA 91803, United States...
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Customer Reviews
3.2
★★★☆☆
32 reviews on Google
5★
13
4★
4
3★
1
2★
3
1★
11
JM
Jules Mila
Dec 27, 2025
★☆☆☆☆
Employees working at the optical center in Costco Alhambra need better training. I had to go back more than three times. Two of those times I had to wait over 20 minutes when it was my turn, the employee kept talking with another employee about their weekend. I received the incorrect glasses. Certain employees don't appreciate our business, they give the feeling of being bothered by the customers. Please train them better.
V
Vivien⭐ Local Guide
Nov 22, 2025
★★☆☆☆
First time using the optometry center. The exam was fine, but ordering glasses has been pretty frustrating. The lens on my glasses were chipped when I went to pick them up. Still waiting on a replacement but it's been almost two weeks, and the line keeps dropping when I call.
AC
Ashley Chung
Feb 13, 2025
★★★★★
I agree with another reviewer - Ryan was exceptional at customer service. From finding the right frames to getting the lowest price available, Ryan went the extra mile. Plus he's friendly! The wait can sometimes be long, but I imagine it's because the staff truly dedicate their time to each customer.
RL
Ralph Litton
Dec 22, 2025
★☆☆☆☆
Very difficult to get an appointment. The person on the phone was not helpful. I finally gave up after having to make several calls and being placed on hold.
O
OMGItsSAINTS
Nov 06, 2024
★★★★★
Best Costco vision location ever. The most friendly staff around Alhambra hands down. Specifically to Eileen and Ryan. Ryan is by far the best customer service guy out there. borderline genius. Will visit again
DB
David Blandon⭐ Local Guide
May 18, 2025
★★★★★
My Dr. was very good, made sure my prescription was accurate. Not all care as much as she did! New glasses where ready in less than a week.
AK
Ashley Kun
Jul 25, 2024
★☆☆☆☆
I recently visited the optometry department for new glasses and a contact lens exam. While Dr. Cao provided excellent and efficient service, I encountered several issues with one of the opticians, Eric. After scanning the code and waiting in the designated area, I heard my number called. Due to the crowded environment, I was unable to immediately identify the calling optician. I attempted to locate the optician by walking around the booth, at which point Eric informed me that I was too late (approximately 30 seconds.. lol) and had already taken the next guest. He instructed me to return to the line, which I complied with. When it was my turn, I expressed concern regarding the short 30-second response window, especially as I was positioned directly in front of him. Eric responded by stating that I was walking around the booth. (I'm confused, how come he didn't get my attention if he saw me looking?) Despite our discussion, I felt my concerns were not adequately addressed, and my time was not respected, given the considerable expenses on services. I questioned the use of the text reminder if the response window was so brief, but Eric attributed the issue to the scheduling system. Furthermore, I provided paper proof (printed by the membership dept) of my Costco membership that matched my name. Eric raised concerns about potential discrepancies due to my two last names. Although I verified that my membership and ID matched exactly, he indicated that service might be affected if there were discrepancies. Why was this necessary? As a healthcare professional who interacts with clients/patients, I find this level of service to be unsatisfactory, particularly in a healthcare context. While I have generally been pleased with Costco's services in other areas, this experience has left me dissatisfied and hesitant about future visits to this location.
S
Sandy⭐ Local Guide
Jun 27, 2025
★★☆☆☆
Super slow, obnoxious entitled customers are given priority. PR lady lied and took my place, and the "workers" said nothing nor did they apologize or care. Not worth the trouble to come here
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📈Quick Comparison: Top Eye Clinics in Alhambra
NameRatingPhoneLink
Costco Optical Department Current⭐ 3.2 (32)✅ YesView Details
Dr. Cary Tseng & Associates ⭐ 4.8 (260)✅ YesView Details
America's Best Contacts & Eyeglasses ⭐ 4.6 (307)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Costco Optical Department located? +
Costco Optical Department is at 2207 W Commonwealth Ave, Alhambra, CA 91803, United States, Alhambra, California 91803.
What services does Costco Optical Department offer? +
Costco Optical Department provides comprehensive eye care including services for this business. Call +1 626-458-2236 for specific service availability.
What are the opening hours of Costco Optical Department? +
Costco Optical Department is open 10 am-8:30 pm. Open all days.
Does Costco Optical Department accept walk-in patients? +
Costco Optical Department in Alhambra accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Costco Optical Department? +
Consultation fees vary by service at Costco Optical Department. Basic eye exams typically start from $50 to $150 in Alhambra, while specialized treatments and surgeries may cost more.
Is Costco Optical Department equipped for emergency eye care? +
Costco Optical Department provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Costco Optical Department

Members-only warehouse selling a huge variety of items including bulk groceries, electronics & more.

How to Get Help at Costco Optical Department

To visit Costco Optical Department in Alhambra, call +1 626-458-2236 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Alhambra?

Choosing a verified eye clinic like Costco Optical Department in Alhambra ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday10 am-8:30 pm
Tuesday10 am-8:30 pm
Wednesday10 am-8:30 pm
Thursday10 am-8:30 pm
Friday10 am-8:30 pm
Saturday9:30 am-7 pm
Sunday10 am-7 pm
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJC_Zk3ALFwoARCgNtnNpemCo