Kaiser Permanente Vision Essentials at the Market Place

Look you walk in there's about 10 people at there desk .. I've been there twice and bought almost 500 dollar glasses .. I don't like being treated like that . I walked in first not one person said hello can we help you .. there was three others walked in right behind me this is the one in Bakersfield on Ming. As you walk in the desk to the right said can we help you to the other three people . But I never get that treatment. And there's other people at desk actually one guy just talking away . And talking I was like very disappointed the two times I been there like there just visiting and no help very bad establishment . I was thinking all this help and there trying to figure out who's gonna help me . One of the ladys says it was time for her to leave and try to get somebody else to help but they looked at her weird and she decided to help before she left . You really need to talk with them . It's bad for business . You hire all these people to just look at you and not one asked to help me I had to ask them .. very bad business

What a wonderful, clean, professional facility! The employees are friendly from the moment you walk in, the doctor I saw this morning was soooo kind. The whole visit was perfect, and I'm positive, I am not the only one to think this. Glasses are expensive, but that applies to any other place. But I do my eye exam and get my prescription so I can buy my glasses online. Great job, Kaiser Permanente Vision Essentials at the Market Place!

Purchased the extended warranty and was told it included a replacement if I lost my glasses, but was NOT told that I would still have to pay 50% of the cost.

Been going to Vision Essentials for a few years for eye care. Dr Lee is always very patient and professional 5 stars!

Vision Essentials has the best staff. I had a wonderful experience and care.

The staff here is great! Nurse Anna made my day with her positive, kind attitude. She was so patient and really helped guide me through this whole process. Haven't had very good experiences with healthcare staff lately but this place was awesome. I called a couple friends to let them know where to go for glasses and really good service. I'm definitely coming back.

So kind and helpful. I never have a question unanswered or a problem not solved. Very good eye doctors that explain everything and are very kind. Great people.

I love visiting vision essentials the exams are great the staff is great. I come from premier eye care definitely when I changed doctors I felt I could see way clearer in your glasses less expensive, However I get my glasses through medical and they seem to break very quickly. I also wear glasses and contacts so I would hope they would take the time to schedule for both in one visit if they see you need both in a working mom and don't have time for two appointments other than that very courteous and helpful people!!