⭐Customer Reviews
4.6
★★★★☆
248 reviews on Google
Recent changes have made this a good experience. The new surgery scheduler is very kind and efficient. I was very impressed with her and she's been a great improvement. The wait times are getting better which also is a great improvement. The physician is personable and did a great job on my cataract surgery.
I would recommend this office.
My goodness, this place is incredible. I was referred by America's best to address an issue that I've been having for a very long time and it's surprising that of all this time I've Spent going to the eye doctors every three months. No one has been able to figure out what was wrong. You would think that me screaming. Every time they put drops into my eyes would make these doctors think. Hey, something is wrong. If you keep screaming every time we put drops in instead of telling a patient. These drops shouldn't burn. You should be fine. Clearly, I wasn't fine after going through so many bottles of Systane lubricating Eyedrops the issue was found. After seeing Doctor Amr Kouchouk With Luxor eye Institute, I have never felt better. It only took one visit one exam for him to identify the issue that I was having with my eyes and I've already undergone five treatments of forma-i lumecca. Now that I've been diagnosed with dry eye syndrome, I feel relief, knowing that we can put a name to my issue. My eyes have never felt better. With my lupus diagnosis, all kinds of complications can arise so I've learned to expect they expected. I guess you could say with an autoimmune disease anything can happen, which makes me very cautious and with that diagnosis I've paid better attention to my body so I know when something's wrong and having a Doctor Who takes my issues as seriously, as I do, my own, brings me a sense of relief, knowing that there are some doctors out there who cares. I've never had such great customer service and such patient care. All the staff and the doctor treat all their patients as if they were family. They treat them with fairness and kindness. They don't beat around the bush. They lay it down direct they tell you what you need to hear not what you want to hear. They tell you the truth and not all doctors are like that and you can tell that this is the office that puts their patients first and not cost they give you the chance to weigh your options. They let you know what options you have and they let you make the decision for yourself instead of pushing you and pressuring you to make that decision and that's what I value most. They gave me the chance to make a decision in regards to my own Medical needs. Now I am scheduled for a three month follow up instead of a weekly follow up, and I can definitely say with certainty, but I will definitely be coming back here. My eyes are a part of me. They are a part of who I am and they help me see the life I have before me and I would like to give thanks to Doctor Amr Kouchouk For forgiving me, my eyes back I am very grateful. So if you're looking for a doctor, who cares about your vision as much as you do, this is definitely the place to come.
Best decision ever! Had my LASIK at Luxor Eye Institute and woke up the next day seeing 20/20. The staff was amazing, the procedure was quick and painless, and everyone made me feel totally comfortable. Kassandra scheduled surgery and was amazing. Super clean, professional, and friendly. Highly recommend! Thank you Dr. Kouchouk and staff @ Luxor Eye!
If you're in need of an optometrist surgeon I would highly recommend Luxor Eye Institute. The staff and surgeon are amazing. The customer service is amazing as a patient I could not have been happier with the service and results from my surgery. A+++
The doctor is great. He did a wonderful job and I like his professionalism and he has a great personality.
Unfortunately the wait times are long and I feel like I'm left hanging when you schedule the surgery in May for a surgery date in November and you don't see or hear from them until the day before surgery. I've been waiting a week for a return phone call to schedule my second eye.
Update: the wait times are better and the new surgery scheduler is great.
We've had an excellent experience working with Luxor Eye Institute. Their team is professional, knowledgeable, and attentive, and the level of care and service they provide is outstanding. Communication is clear, the process is smooth, and it's obvious they prioritize patient experience. Highly recommend.
I went to Luxor Eye Institute after months of squinting and avoiding driving at night and I have to say the staff were really kind and explained things without making me feel dumb. The waiting room was clean and the equipment looked modern and when Dr Kouchouk came in he actually asked what I do for work and how my vision issues affected me which felt nice. I appreciated the financing option they offered since I was worried about cost. The only little downside was I waited about 30 minutes past my appointment but when they called me back they apologised. Overall I felt confident in their care and would recommend them. Crisp verdict: good experience.
I had an exceptional experience at Luxor Eye Institute and can't recommend them enough! The staff was incredibly kind and professional, making me feel comfortable and cared for from start to finish. They thoroughly addressed my dry eye and pterygium diagnoses, explaining everything clearly and ensuring I felt confident in my treatment plan. Their expertise and warm approach made all the difference. Five stars for their outstanding care and service!
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[?]Frequently Asked Questions
Where is Luxor Eye Institute located? +
Luxor Eye Institute is at 3801 San Dimas St STE A, Bakersfield, CA 93301, United States, Bakersfield, California 93301.
What services does Luxor Eye Institute offer? +
Luxor Eye Institute provides comprehensive eye care including services for this business. Call +1 661-460-7640 for specific service availability.
What are the opening hours of Luxor Eye Institute? +
Luxor Eye Institute is open 8 am-5:30 pm. Closed on: Saturday, Sunday
Does Luxor Eye Institute accept walk-in patients? +
Luxor Eye Institute in Bakersfield accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Luxor Eye Institute? +
Consultation fees vary by service at Luxor Eye Institute. Basic eye exams typically start from $50 to $150 in Bakersfield, while specialized treatments and surgeries may cost more.
Is Luxor Eye Institute equipped for emergency eye care? +
Luxor Eye Institute provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Luxor Eye Institute
Bakersfield's Top Destination for Eye Care & Aesthetics
Offering Cutting Edge Eye Care and Aesthetic Technology
How to Get Help at Luxor Eye Institute
To visit Luxor Eye Institute in Bakersfield, call +1 661-460-7640 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Bakersfield?
Choosing a verified eye clinic like Luxor Eye Institute in Bakersfield ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.