Lee Gary a OD

Bad customer service, came @ 2 pm and they still didn't open the door, it is now almost 2:30 pm... who does that?! Put a sign up and they still don't open smh, will be looking for another place to check my eyes where they will have better customer service

I've been coming to this location for quite a few years now, and I have always received excellent service from all receptionists at the front desk. The doctor was very professional ,knowledgeable, and informative. Today, I picked up my new lenses, and I'm very happy. There are no issues . I live in the high desert, sort of far from this office, but for me, it is worth the drive. I do recommend this optometrist to family and friends.

This place never answers their phones. It's been over six weeks and I still have not received my prescription eyeglasses. I'm constantly calling with the run around. I can't even get a follow up or courtesy call saying that they're delayed.

Amazing friendly staff! Was easy to get a IPD exam for those who use the meta quest 3 or other headsets this is definitely a must have test! Thank you to all. Staff is super knowledgeable knew right away what a ipd test was very friendly over phone and in person and Dr was super thorough.

This office is by far the best one in the San Gabriel Valley. Very friendly staff, that are extremely accommodating. The office itself is clean, modern, and very well lit. They are also taking precautions with the pandemic, which I appreciated. I had a hard time deciding which frames to choose for myself. So, the women there were so helpful and gave me their opinions and really helped me narrow down my decision. I am really happy with the frames I got. Thank you ladies! One of the best experiences I have ever had at any doctors office.

Dr. Gary is the most amazing ophthalmologist. My daughter had an eye related injury and I needed someone to check her eye that same day and it was so hard for me to get an appointment with any ophthalmologist. Dr. Gary allowed me to come and bring my daughter in just so she can check to see if her eye was okay. I'm so grateful that she let me come in that same day. It gave me peace of mind knowing what was going on with my daughter. Thank you so much Dr. Gary.

I usually don't write reviews but after seeing some bad comments about the customer service, I have to! I've been coming here for glasses for 3-4 years and have always had the best service, this staff is very kind! I think the doctors are great, and Melissa is always super helpful. :) I completely 10/10 recommend coming here! I've ordered like 4 glasses and have always been happy with them. Thank you so much!

I had my eye doctors appointment on Monday 1/18/21 at Dr. Lee's office in El Monte. The reception girls a very friendly and helpful. I was very comfortable because they don't have many people in at once and keep their distance with patients. The front staff is very friendly and take the time to attend you. They keep their distance and give you enough room/ space now with pandemic to me this was very important. I would definitely recommend this office. doctor is great too. Satisfied patient Martha Urena