Dr. Randolph Brown

I've been a patient for many years & have found Dr. Brown & his office staff to be very thorough, professional & friendly. I have never had a complaint about my care..loved his selection of glasses to choose from, the wonderful service & helpful information provided in a caring atmosphere! Thanks so much, Dr. Brown!!

This office is managing a medical condition they diagnosed. They have weekend appointments. But when I asked for one because they wanted a follow up they told me those appointment slots are for full exams only. They told me to rearrange my schedule for a weekday appointment when I work more than 40 hours a week and have no sick time. How can a doctors office do that? Way to make me feel cared for you guys. After I spent hundreds of dollars on glasses there too. "Oh we have Saturday appointments...just not for you." Wonderful. I think some offices forget what some of their patients have to go through.

He is very thorough his staff are amazingly helpful and considered things that best suit me without pressure selling. I found De Brown in 2023 he has been my eye dr for a while.. no issues clean office friendly

My first experience here was last year (2024) as I had just moved to the area and i thought it was really great--thinking I had found an office where everything flowed very well. The staff was attentive and friendly (tiffany if I'm not mistaken was very very polite), Dr. R was very straight to the point and quick. I made an appointment recently because I had broken my glasses and wanted to make sure everything was still okay. The first receptionist I had spoken to when I walked in never once greeted me, never said hello/goodbye, or anything. Just confirmed my name in a question the LITERAL second I stepped through the door. I'm usually not one to nitpick stuff like this because i always give grace and I arrived at my exact appointment time, however the initial five minutes of my exam was her being impatient and trying her hardest to limit speaking with me. I assumed maybe she does interpretive dance because she kept pointing and using gestures to tell me where I should be instead of speaking up and at one point, she left the room after my exam without a word then when she realized I was confused she told me to follow her to the next room. I totally understand the need to get people in and out quickly but this was a bit much. Dr. Randolph like before was great--quick but friendly. I noticed a trend regarding the lowest reviews for this office and its almost always the front staff. I understand everyone has off days but something about my visit here this time felt...off...i almost felt sorry for making her do her job.

I have seen Dr. Brown since I was a pup at age 18 and he was a pup also. It has been 40 years and I still see him. Great Doctor! Great staff!

Dr. Brown is a very knowledgeable and experienced optometrist. I quit going to Costco after a couple of bad experiences with quality, and found what I was looking for. It's more expensive than Costco, but if you need a higher quality experience, more care and precision in the eye exam, then I would recommend Dr. Brown.

I fell and scratched a lens pretty good. Dr. Brown's office had it fixed and made sure everything was good before getting them back to me. The staff is friendly and I love going here for my vision needs.

As a new patient, I was able to get an appointment right away. Dr. Brown is straight forward and no nonsense. I was able to get my prescription and was fitted for glasses all within 1+ hour.