MEC Eye Specialists

Hate this place. Front desk bad bleach job lady is the worst. Don't come here if you dont have to. They change appointments without calling you. They send text messages day before the new appointment you had no clue was even scheduled and then dont care if you cant make it. They don't respect their patients or people's time. Dr. Is complicit as well.

I used to take my mom there. That would make us wait for hours say I had a 10 o'clock appointment? I didn't see him until 3. And then you have to wait and wait and wait. I'll never forget. I even have left after 3 hours and I told them. I don't know how they can continue to do this and they are rude. They're very rude. You're lucky if you got a nice person

DO NOT COME HERE! If your insurance sends you here please refuse! Walked in that tiny office with an appointment to 43 people (i counted) lining the hallways and blocking the entrances and doors. One person at the front with the short blonde hair is so unfriendly and unprofessional! I will be reporting them and sending the unsafe photos i took to the Insurance Board and the Fire Marshall as well as social media to get the attention it needs! THEY DONT EVEN DESERVE 1 STAR!

The young girl was rude and condescending. She acted like she didn't want to be there. If she was having problems or not feeling well she should not have come to work. She asked a question and then proceeded to vit me off like she was disinterested. Not good customer service.

My mom had an appointment here with Dr Sandeep Khanna. She sat in the chair in the room with the Dr and I stayed in a sitting area just outside the room. This was opened to the hallway so there is no closed door. My mom told the Dr we had been waiting for an hour (which was true) and before she could finish her sentence the Dr cut her off and was extremely rude. He told her to take a look in the lobby and that many people wait for 2 hours or more. He said that 1 hour was not that long. He continued on and then stormed out of the room and said this is not a fast food place its a serious medical office. When he went back into the room she said she didn't mean to upset him and that she was trying to say that she didn't know if her name had been called sooner but she didn't hear it. He proceeded to tell her he wasn't upset, he was just tired. After the procedure was done, I went into the room and told him I could hear the whole conversation. My mom was crying because she was scared and that's why I went with her and the way he spoke to her was rude and unnecessary. He told me to be very careful with what I say to him, as though he was threatening me and he stormed off. I'm in disbelief by the lack of professionalism. This is a Dr who deals with patients. There's a certain level of professionalism that's expected when working with patients. People deserve to be treated with respect and courtesy. Its clear to me that people come to this location out of necessity and not by choice but if you do have an option then I definitely would never recommend this place to anyone.

If you are looking for a personable experience this is not the place! Terrible customer service!!!' Do yourself a favor and go somewhere else;)

I see that reviews are either hate them or love them so thought I'd put in my two cents. I'm in between. I've seen Dr. Khanna once and can understand the complaints. I have holes in my retina. His bedside manner could definitely use a lot of work. At the same time, once he saw my eye, he went to action immediately and applied laser as my retina was already technically detaching on one eye. Since then I've had followups with Dr Rosenbloom who is nice enough. I also agree The Wait is horrid!!! Plan to wait at least an hour, usually more. They have a lot of trainees come through the facility, thus hit and miss on service with the assistants. The head lady with blonde hair, however, is always pleasant. I still go there every 6 months for a followup as it is convenient(outside of the wait it is really close to my house), they accept my insurance, and Dr Khanna, as much of a jerk as he seems to be, did save my eye.

DONT RECOMMEND!!!! Very unorganized and unprofessional. They call you a few minutes before your "scheduled appointment" to cancel because "they have no authorization from the insurance " and they have no idea when they will get authorized so they said they won't won't see you otherwise. I paid a uber to get here and now this? What kind of Lazy facility is this? I don't recommend coming here the receptionists are not doing there jobs correctly or professionally!