LensCrafters

My husband lost his glasses and was completely unable to see or drive safely. We called our local LensCrafters store just 20 minutes before closing, and Francia answered with such genuine kindness and understanding. She immediately said they'd stay open to help him seen by the Doctor and get replacement pair made as quickly as possible. She even coordinated with the compassionate doctor on staff to ensure everything would be handled smoothly and professionally. We were already on our way when, right after hanging up, our friend and member of our search party found his glasses! Even though we no longer needed the service, I have to give a huge shoutout to Francia, the doctor, and the entire team for their incredible compassion, professionalism, and willingness to go out of their way after hours. It's rare to find that level of care and teamwork in customer service these days. They turned a stressful situation into one where we felt truly supported and valued. LensCrafters is lucky to have such a dedicated and heartfelt team. Thank you again, Francia, Doctor, and everyone involved--you made all the difference, and we'll definitely be loyal customers for life!

Came in on a weekend and they had a lot of appointments but they still made time to greet me and help me. Definitely worth the wait. Lots of styles to choose from. I was helped by Cher, Francia, Erika and Carmen. Lovely staff, they were all very welcoming and knowledgeable.

This was my first time at LensCrafters. From the moment I walked in the door, their customer service was amazing! I felt seen and welcomed. I'm telling you...this was a whole experience. The optometrist was great- not your normal eye exam, he informed and educated me keeping me in the know of my overall vision health. I would highly recommend the Sisk location in Modesto to anyone who wants to be well taken care of. Thanks guys!

Had my Meta glasses switched lenses. Erika and the other staff were the nicest and most polite. If you need glasses definitely come here!

The staff, they are all helpful and friendly! I've been in only a few times and every member of staff says hi, asks how you are, and tries to assist you if they think you haven't been helped. EVERY MEMBER OF STAFF!

I just had an eye exam at this location and had a great experience from the moment I called to schedule. The Rep(Francia) was so patient with checking on my insurance coverages, answering all my questions even before I set foot in the door. Dr. Bostwick also seemed to really care deeply for me as a patient and the changes that I might see regarding my eyesight in the coming years, and discussed my questions and concerns in detail. I also had him take Retinal images after he discussed the option with me. I would highly recommend this location for all things optical!

Every person that I interacted with was very helpful and friendly. Getting an eye-exam and the entire process of vision care can be intimidating, but not here. Every worker that I interacted with was super friendly and it was an all around great atmosphere. I left my appointment knowing that I was supported and super excited to get my new pair of glasses next week! I highly recommend this place. Much thanks to the doctor who did my exam and everyone that helped me :)

Staff is so helpful and kind! Would 100% recommend coming to get your glasses or other optical needs here!