Shultz Chang Vision

The most incompetent medical front desk I have ever encountered. I had called twice before my appointment to make sure that my insurance was accepted by this office. I was willing to wait the 2 weeks for my appointment after they assured me that my insurance was accepted. After driving 2 hour in traffic and taking a half day from work, I was informed at the desk that my insurance was not accepted by them. If it's not incompetence, then it's a scam to get people to come down, so they will be so frustrated by the waiting for another appointment that they will be willing to pay out of pocket. If this is how they treat their patients, then you should think twice about the doctors as well. Never going back there again.

I had a bad experience there some time ago and never returned but they still send me stuff in via US Mail, just got something recently (try saving a stamp and doing the PC thing by going paperless like the rest of the world...) Shultz has a page on Yelp - the "Shultz Chang Clinic" does not. I tried leaving a review on the Shultz page and Dr. Mitchell Shultz actually messaged me saying "your review was removed" and the reason he gave was because he himself did not work with me, one of his associates did (so technically the review I left was not for Shultz, it was for the clinic, which has no Yelp page). Yeah, real fair play there, doctor cleaning up the Yelp reviews he doesn't like. The clinic itself probably had a Yelp page at one time but he had that taken down too. Agree with other review that the support staff were rude. Stop sending me stuff though, I moved on long ago to another doctor. Save the trees!

My mom has been a patient there before his rude, unprofessional, no common sense, no manners front staff employees were even born .They have no people skills and can not think out side the box! How hard is it to take a massage for the doctor ??? She was Dr. Shultz (senior) patient first before she became Dr. Chang's patient . Dr. Chang is an Amazing doctor . He is the only reason my mom is still a patient there. Dr. Chang you need to CLEAN HOUSE before you start losing patients .

Clean , sharp office. Yes there are a lot clients in the big office. Using just a little patience I was able to get my phone calls answer, the wait time at the office was reasonable and the cataract surgery by Dr Chang was perfect.

Went to have eye exam and was informed they do not accept my insurance. Paid out of pocket and was informed there were no additional charges. Got a bill in the mail for an additional $250. When I asked Olivia from billing why they charged me, I was informed that I should expect hidden charges when visiting a doctor. Visit at your own risk.

Rude unprofessional office Every time coming on appointment day and without informed they canceled. It happens 2 times. They schedule appointment for 3-4 months waiting for that and when we come they saying oh we cancel you appointment. Rude girl sitting a window!! Absolutely not seriously doctor!

This place is one of my favorites! I take my grandma to do her full checkups and we bought her glasses from there too. I just wanted to thank this place for being a great help and making the whole experience smooth and comfortable! A special thank you to Brenda for helping us with our complicated situation too! She is a major reason we always come back!

I would give the drs here a 5star. But the billing was not good. I was billed in the mail multiple times for a visit that was paid for on the day of the visit. I called and it was revised. Hopefully billing can improve